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Senior Customer Quality Engineer at Micron Technology

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Issue Resolution, Customer Quality, DRAM Improvement, Quality Communication, Problem Solving, Interpersonal Skills, Collaboration, Quality Audits, Semiconductor Manufacturing, HBM Products Knowledge, 8D Problem Solving, Leadership, Self-Initiative, Multi-Tasking, Assertiveness, Intellectual Curiosity

Industry

Semiconductor Manufacturing

Description

Provide technical issue resolution support to customers. Lead critical customer-related DRAM improvement projects and initiatives Ensure customer requirements are reflected in processes, procedures & standards Drive quality-related proactive and reactive communication Lead customer quality scorecard tracking and improvement efforts Run, schedule and lead monthly quality reviews (MQR's) with customers Work with different internal teams to ensure robust, closed loop on customer requests/ requirement and 8D problem solving process to prevent issue recurrence Demonstrate leadership, pro-activeness, assertiveness and accountability Possess intellectual curiosity to fully understand customer experience, associated with quality issues Good written and verbal communication skills High degree of demonstrated self-initiative and ability to think and act independently Outstanding multi-tasking, problem-solving and interpersonal skills Ability to collaborate with multi-functional teams to understand needs and translate them into actionable plans, results, and resource requirements Work directly with customers on quality and reliability related issues, customer requirements, audits, and product information requests. Demonstrate a wide-ranging, general understanding of semiconductor manufacturing and applications in to logically assess customer related quality and reliability issues. Possess knowledge of DRAM operation, particularly HBM products, or the ability to quickly learn and come up to speed on new and complex semiconductor products.

Responsibilities

Provide technical issue resolution support to customers and lead critical customer-related DRAM improvement projects. Drive quality-related communication and lead monthly quality reviews with customers.