Senior Customer Service Coordinator at Coates Corporation

Shire of Murray, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Multitasking, Problem Solving, Team Leadership, Customer Experience, General Computer Skills, Trade Experience, Hire Industry Experience

Industry

Construction

Description

The next step in your career starts here… Permanent, Full-Time opportunity Monday to Friday 7am – 4pm Genuine career development and progression opportunities As the Senior Customer Service Coordinator at our Wagerup branch, you’ll be responsible for providing a high level of assistance to the Hub Manager in the efficient management and general operation of the branches. You’ll enjoy variety in your role including: Ensuring the safety of your team and Coates customers Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements. Managing administrative tasks, asset and quality management Assist with small deliveries, spotting and other manual tasks as necessary What you’ll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available—let’s discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What you’ll bring to the role This is a senior role so you will have 5+ years in customer facing work experience, as well as: Excellent communication skills, both written and verbal Ability to multitask and prioritise Demonstrated problem solving skills Ability to support and lead a team A desire to provide amazing customer experience General computer skills (MS Word, Excel, Outlook) Ability to work autonomously Trade, or previous hire industry experience, will be highly regarded Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit careers.coates.com to learn more about our values and opportunities. Unlock your next career opportunity – apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.

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Responsibilities

The Senior Customer Service Coordinator will assist the Hub Manager in managing the branch operations efficiently. Responsibilities include ensuring safety, developing customer solutions, managing administrative tasks, and assisting with deliveries.