Senior Customer Service Engineer at Hundertserver GmbH
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

25 Jul, 25

Salary

0.0

Posted On

26 Apr, 25

Experience

20 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collaboration, Soft Skills, Docker, Azure, Documentation, Learning, Know How, Kubernetes

Industry

Information Technology/IT

Description

4. DOCUMENTATION & KNOWLEDGE TRANSFER

  • Building and maintaining internal and external knowledge bases
  • Sharing experiences with colleagues (e.g., in internal sessions)
  • Developing practical best practices for customers

TECHNICAL KNOW-HOW

  • Experience with cloud platforms (e.g., AWS, Azure, or GCP)
  • Solid Linux skills (Debian, Ubuntu, others)
  • Kubernetes, Docker, Helm – would be great, but not a must
  • Basic knowledge in automation/scripting (e.g., Bash, Python)
  • Basic networking knowledge: DNS, VPN, firewalls, load balancers

SOFT SKILLS & MINDSET

  • Clear communication – even on technical topics
  • Customer-oriented: you think in solutions, not problems
  • Hands-on: you take action instead of waiting for perfect conditions
  • Self-reliant and structured – you keep an overview
  • Team player who enjoys collaboration and learning

ABOUT US

ONEHUNDRED / Hundertserver is the cloud service provider that doesn’t just support digital transformation – we actively shape it. Based in the heart of Berlin and trusted by clients such as Gründerszene, Edelman, and Prognos, we develop innovative, secure, and sovereign cloud solutions for a connected future.
Our team lives and breathes technology, thrives on challenges, and is always pushing the boundaries of what cloud can do. With over 20 years of experience, deep open-source expertise, and a strong focus on data sovereignty, efficiency, and quality, we guide organizations on their journey into the multi-cloud world.
What defines us? Integrity, team spirit, a passion for learning, and the courage to break new ground. We’re open, agile, and driven by progress – and we’re looking for people who share that mindset.

Responsibilities

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