Salary: £28k - 29k per year
Reference: JOB-10083
Are you a motivated and experienced customer service professional ready to take the next step in your career? We’re currently recruiting for a Senior Customer Service professional to play a key role in delivering outstanding service to a broad member and customer base.
In this position, you’ll act as a subject matter expert and support both colleagues and customers by providing knowledgeable, solution-focused support while championing a culture of excellence and continuous improvement.
This is a great opportunity to join a team committed to customer satisfaction and delivering real impact through service excellence.

SENIOR CUSTOMER SERVICE – SKILLS AND EXPERIENCE REQUIRED

• Previous experience in a customer service or customer relations role is essential
• Experience in a senior, lead, or supervisory position is highly desirable
• Excellent communication and interpersonal skills
• Strong attention to detail and the ability to handle sensitive data
• Motivated, proactive, and comfortable working in a performance-based environment
• Ability to work independently and collaboratively
• Strong organisational and time management skills
• Confident using Microsoft Office and CRM/database systems
  This is a fantastic opportunity for a dedicated individual to step into a role that blends leadership, service delivery, and continuous improvement in a supportive and values-led organisation.

Please refer the Job description for details