VANRATH are delighted to be assisting an award winning Client with the Recruitment of a Senior Customer Service Representative based in their Campsie Offices.
Salary - Fully Negotiable Depending on Experience + Fantastic Benefits package.
Hours - Mon-Fri- 09:00 - 17:00

• Managing all aspects of order entry, order processing and order shipment
• Communicating with customers regarding issues such as order status, order changes and confirmations, as well as any complaints or questions in a professional and courteous manner.
• Maintaining customer records to include weekly reporting on order status
• Preparation of reports for internal / external sales meetings and customer visits
• Creating and maintaining customer records in SAP systems, including order preferences, product specific feedback, address information, billing information, and contact preferences
• Working with Buyers and Planners to achieve on-time customer deliveries
• Complying with and supporting all Health, Safety & Environmental programs, policies and procedures