Division: Northern CPPYJ
Location:Auburn, NSW, AU, 2144 Blacktown, NSW, AU, 2148 Lithgow, NSW, AU, 2790 Mt Druitt, NSW, AU, 2770 Parramatta, NSW, AU, 2150 Penrith, NSW, AU, 2750 St Marys, NSW, AU, 2760
Req ID: 76690

THE WELCOME EXPERIENCE

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The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

The Senior Customer Service Officer (SCSO) will provide crucial high-level support to the Community Service Centre with responsibility for various key administrative functions. Core accountabilities include reception, mailbox and invoice management, minute taking, liaising with various stakeholders, and working across several databases and systems.

WHAT YOU’LL DO

• Oversee or provide administrative and clerical support to CSC workers in an efficient and effective manner.
• Provide adequate coaching, guidance and training to members of the administrative team to enable the development of the skills necessary in the enhanced service environment.
• Foster and maintain teamwork in the CSC administrative team.
• Establish and maintain administration systems to assist management with compliance of WH&S and security policies and procedures.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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