Senior Customer Services Representative (Legal Rep) at Caterpillar
München, Bayern, Germany -
Full Time


Start Date

Immediate

Expiry Date

11 Jun, 25

Salary

0.0

Posted On

09 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

YOUR WORK SHAPES THE WORLD AT CATERPILLAR INC.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar Financial Services is the global financing company of Caterpillar Inc, USA, the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. From our headquarters in Ismaning near Munich, we serve the markets of Germany, Austria, and Switzerland. In close cooperation with our dealer organizations, we offer our customers tailored and innovative financing and leasing solutions on-site.
For our Customer Services department, we are looking for a Fully Qualified Lawyer to fill the position of Senior Customer Services Representative (Legal Rep) . In this role, you will be responsible for handling distressed financing and leasing contracts, advising the Customer Services team on legal matters, and supporting them in receivables management. Your tasks will also include collaborating with the Compliance department (Zentrale Stelle) in the area of prevention of money laundering, terrorism financing, and other criminal activities.

Responsibilities
  • Independent and responsible handling of insolvencies and bankruptcies
  • Remarketing of repossessed machines
  • Assessment of restructuring and continuation concepts and responsibility for credit decisions on contract restructurings within your own credit competence
  • Preparation of decision templates for credit decisions that exceed your own credit competence
  • Active receivables management
  • Responsible contact person for insolvency administrators, end customers, dealers, and field staff
  • Attending customer and dealer appointments, participating in meetings with insolvency administrators
  • Reporting and maintaining databases
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