Your role: As a (Senior) Customer Success Manager, you are a strategic partner to our enterprise and mid-market clients, responsible for their long-term success. You manage the entire customer lifecycle – from onboarding and adoption to renewal and expansion – with a clear focus on retention, net revenue retention (NRR), and growth. Your goal: to create real business impact for your clients while simultaneously securing sustainable revenue for Capmo.
Responsibilities
Your role: As a (Senior) Customer Success Manager, you are a strategic partner to our enterprise and mid-market clients, responsible for their long-term success. You manage the entire customer lifecycle – from onboarding and adoption to renewal and expansion – with a clear focus on retention, net revenue retention (NRR), and growth. Your goal: to create real business impact for your clients while simultaneously securing sustainable revenue for Capmo.
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