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Senior Customer Success Manager at Core Search Vision A / S
Lowa, Hesse, Germany -
Full Time

Start Date

Immediate

Expiry Date

23 Nov, 26

Salary

0.0

Posted On

25 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description
  • What you will doAct as Customer Success Manager for a portfolio of strategic enterprise customers in the German market
  • Lead stakeholder engagement and build strong long-term customer relationships
  • Ensure customers realize measurable business value and successful outcomes from Configit’s solutions
  • Drive customer adoption, usage, and engagement across the customer lifecycle
  • Identify expansion opportunities and support commercial growth initiatives together with Key Account Management
  • Drive cross-functional collaboration between Customer Success, Sales, Product Management, Support, and Marketing
  • Manage customer health and risk management activities
  • Establish and maintain structured customer feedback loops and act as the Voice of the Customer internally
  • Lead customer-facing activities including QBRs, value reviews, and strategic customer dialogues
  • Contribute to customer advocacy initiatives including referrals, customer success stories, and case studies


  • What you bringStrong experience within Customer Success Management in SaaS, software, or technology-driven organizations
  • Excellent stakeholder management and relationship-building capabilities, including engagement with enterprise customers in international environments
  • Strong business understanding and outcome-oriented mindset
  • Commercial understanding and ability to identify growth and expansion opportunities
  • Experience working cross-functionally across Sales, Product, Support, and Marketing organizations
  • Strong communication, presentation, and negotiation skills
  • Strong customer advocacy mindset with focus on long-term value creation
  • Understanding of complex software and configuration-driven environments is considered an advantage
  • A proactive, structured, and pragmatic working style
  • Bachelor’s or Master’s degree within Computer Science, IT, Engineering, Business, or a related field
  • Fluent German and English, both written and spoken
Responsibilities