Start Date
Immediate
Expiry Date
10 Oct, 25
Salary
0.0
Posted On
11 Jul, 25
Experience
4 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Marketing/Advertising/Sales
ABOUT CRUNCHBASE
Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions.
We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products.
Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine.
Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart!
JOB SUMMARY:
As a Senior Customer Success Manager at Crunchbase, you will play a pivotal role in ensuring our clients’ success and satisfaction with our products and services. Your primary responsibility is to lead the onboarding and implementation process, guiding customers to quickly realize the value of our product. You’ll play a key role in managing renewals and identifying upsell opportunities, contributing not only to customer satisfaction but also to revenue growth, all while fostering strong, lasting relationships with high-touch clients. In this evolving role, you’ll leverage AI tools and data insights to enhance customer experiences, predict customer needs, and drive scalable success strategies.
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