SENIOR CUSTOMER SUCCESS MANAGER - ENTERPRISE (RETAIL / HOSPITALITY)

Sydney
Success – Customer Success /
Full-time Permanent /
Hybrid
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SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.
An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts in the Retail / Hospitality industry. You will act as a trusted advisor, ensuring customers maximize the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture.
The ideal candidate will have direct work experience in Retail / Hospitality or a strong track record of managing Enterprise customers in these industries.

Please refer the Job description for details