LEAD STRATEGIC CLIENT RELATIONSHIPS TO DRIVE VALUE, RETENTION, AND GROWTH.

Work shouldn’t just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.
Being part of a collaborative team means there’s no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.
Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.
Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.
Our Values: Excellence, People, Growth

#TOGETHERWEDISCOVER

Do you have the experience we are looking for? If so, explore your place at Envision today

• Building and maintaining strong relationships with key stakeholders at the customer’s organization.
• Engage customer senior management to develop success plans for their business and strategic goals.
• Lead regular business review meetings, ensuring appropriate attendees on both Envision and Client side.
• Provide ongoing support and resources to help customers achieve their desired outcomes.
• Gather feedback from customers and providing valuable insights to the product development team.
• Address customer issues proactively; collaborating with other teams and providing points of contact for escalations as needed.
• Identify opportunities to expand customer relationships and increase revenue in close collaboration with the BD team.
• Maintain knowledge of client base and their market position using data analysis to provide substantive suggestions on improvements.
• Support customer growth and retention through various strategies such as guiding clients on solutions to optimize platform functionality.
• Manage license renewals and statements of work (SOW) in an efficient and timely manner.
• Monitor customer usage data and proactively identifying and addressing potential issues that could lead to churn.
• Other duties as assigned