COME FOR THE MISSION. STAY FOR THE EXPERIENCE.

Let’s keep things simple: we’re a talented, hard-working and compassionate team driving towards a mission that impacts every single one of us - even you!
Healthcare benefits are complex, underutilized and a mystery for most people. That’s why it’s our vision to remove the complexity from being healthy and well. HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into a simple, unified digital experience. This leads to healthier employees and a healthier bottom line.
With over $100M in fundraising to date, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to over 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Customer Success team making that happen.

YOUR EXPERIENCE.

• Benefits experience required. Experience working directly as an HR team member and/or as a benefit consultant strongly preferred.
• 7+ years of customer-facing account leadership or related experience demonstrating a high degree of skill in serving as a trusted advisor.
• Strategic and results-oriented approach to partnering with customers at all levels of an organization (individual contributor through C-Suite) to achieve desired outcomes.
• Demonstrated success managing customer retention and account growth within a book of business, or related experience negotiating contracts that would demonstrate proficiency managing commercial negotiations independently.
• Highly collaborative and influential with your teammates and business partners across the organization to drive results and innovation.
• Exceptional executive presence and ability to present complex or detailed information in a digestible and actionable manner.
• Willingness to travel approximately 10-15% to support client book of business with the goal of 1 or more in-person visits per client per year, as well as at a minimum quarterly to Chicago headquarters for internal team meetings, and as needed. Total travel estimated at 15-20%.

Please refer the Job description for details