Senior Customer Success Manager - Luxury - New York at ailylabs
New York, NY 10001, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

200000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

MISSION

Are you ready to take part in the upcoming AI revolution of the business world? If the answer is a resounding “yes,” we have an extraordinary opportunity for you!
Aily Labs, founded in 2020, is an exciting and rapidly growing scale-up based in Munich, Barcelona, Madrid and Cluj. With a team consisting of 350+ passionate and skilled ML Engineers, Data Scientists, and Developers, we are dedicated to our ambitious objective of democratizing AI.
We have harnessed cutting-edge technology to develop an exceptional AI mobile app that goes beyond conventional solutions. By seamlessly providing immediate business insights, we are poised to revolutionize the corporate landscape.
Our vision is to establish ourselves as the preferred platform for AI-driven decision-making, setting new standards in the industry. We firmly believe that our state-of-the-art technology empowers organizations to make faster and more intelligent choices.

In this role, your internal title will be Senior Business Impact Lead, as you will be part of our Business Impact team here in NYC! As a Business Impact Lead, you will have the opportunity to be at the forefront of this transformative movement, shaping the future of intelligent decision-making in remarkable ways.

  • Take ownership of non-technical development, focusing on delivering impactful solutions for our valued customers.
  • Drive the development of innovative solutions that give business outcomes, enabling faster and more efficient processes
  • Ensure that future products align with and exceed the expectations of our clients, acting as a vital bridge between our customers and development teams
  • With full accountability for your projects, foster transparent and honest communication, both internally and externally, while actively seeking and providing constructive feedback.

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Responsibilities
  • Take ownership of non-technical development, focusing on delivering impactful solutions for our valued customers.
  • Drive the development of innovative solutions that give business outcomes, enabling faster and more efficient processes
  • Ensure that future products align with and exceed the expectations of our clients, acting as a vital bridge between our customers and development teams
  • With full accountability for your projects, foster transparent and honest communication, both internally and externally, while actively seeking and providing constructive feedback
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