As a Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, maximizing their return on investment, and facilitating strong customer retention and growth across our portfolio of products.
We’re a team of fierce customer advocates relentlessly committed to doing what is best for the customer and Corcentric. We view Customer Success as a critical component to our organization’s ongoing success. We leverage best industry practices and skill development to help team members focus on customer outcomes, deliver beyond customer expectations, and grow through each experience. We respect diversity of thought and encourage team collaboration.

TO SET THE TEAM UP FOR SUCCESS, WE ARE CURRENTLY REQUIRING OUR SENIOR-LEVEL CUSTOMER SUCCESS MANAGERS TO HAVE DIRECT FUNCTIONAL DOMAIN KNOWLEDGE IN SOURCE-TO-PAY OR PROCURE-TO-PAY PROCESSES. IF YOU DO NOT HAVE THIS EXPERIENCE, WE ENCOURAGE YOU TO FOLLOW US ON LINKEDIN TO KEEP A PULSE ON NEW OPPORTUNITIES!

We are currently hiring out of our Cherry Hill, NJ headquarter office, as well as remotely across Eastern US Time Zone in states where we have employee hubs: Pennsylvania, Florida, Georgia, and North Carolina.
This key position reports to the Director, Customer Success, Source-to-Pay (S2P) within our Global Customer Success team. If you are passionate about creating satisfying customer experiences and want to do it for a company with a bright future, join us at Corcentric Customer Success.

ABOUT US

Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.

We achieve success by exemplifying our core values in the way we work, communicate, and collaborate:

• Do the Right Thing
• Embrace + Drive Change
• Be Empowered
• Be Relentlessly Focused on the Customer

Please refer the Job description for details