Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Senior Customer Support Representative at Eaton USA

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Experience, Team Leadership, Customer Service, Sales Support, Technical Product Knowledge, Service Improvement, Coaching, Team Development, Communication Skills, Motivational Management, Interpersonal Skills, Results-Oriented, Decision Making, Organizational Skills, Coordination Skills

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Bachelor's degree from an accredited institution. Must be able to work Monday-Friday 7:00am-4:00pm and overtime on Saturday, if needed. Must be able to relocate to Fayetteville, NC. Relocation assistance will be provided, if needed. Supervisory or team leader experience Customer Service or Sales Support Experience with a technical product Service improvement and implementation Coaching and developing a strong team and c Service drivenommercially awareMulti-tasking and ability to prioritize Communicate on a professional level, both verbally and written, with customers and intercompany personnel is essential. Motivational management, interpersonal skills, results-orientated, and responsive to customers Leadership - must be able to manage by setting performance standards and measurement methodologies, while creating an environment of inter-department satisfaction Organization - ability to arrange personnel and resources into business effective entities commensurate with tactical and strategic objectives. Decision making - ability to quickly comprehend the core issues of business, fiscal, and personnel problems, and to reach clear objectives and the path to achieve them. Coordinate efforts of Marketing, Engineering, scheduling, Materials, Manufacturing and shipping to insure customer commitments are made. Coordinate and conduct customer inspections, on board approvals, and customer visits. Provide direction to other department employees.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Senior Customer Support Representative will manage customer commitments and coordinate efforts across various departments to ensure satisfaction. They will also conduct customer inspections and provide direction to other department employees.