Senior CX/UX Designer (AI Innovation for Tax & Accounting) - Hybrid (CT/ET) at Wolters Kluwer

Kennesaw, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

149400.0

Posted On

15 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Wireframing, User Research, Prototyping, Usability Testing, Design Systems, Collaboration, Presentation, Accessibility, User-Centered Design, High-Fidelity Prototypes, Design Rationale, Cross-functional Alignment, Iterative Design, UX Trends, AI Innovation, Tax & Accounting

Industry

Software Development

Description

Senior CX/UX Designer (AI Innovation for Tax & Accounting) - Hybrid (CT/ET) R0055413 | DXG | TAA US Professional Market – Wolters Kluwer About the Role: As a Senior CX/UX Designer (AI Innovation for Tax & Accounting), you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences. Hybrid: Eight days a month we come together in the closest office (ET/CT) within 50 miles to experience the value of connecting with colleagues. You will report to the Principal CX/UX Designer, and work under the leadership of the Director, CX/UX Design. This role is a part of DXG | Tax & Accounting (TAA) US Professional Market – Wolters Kluwer | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us: Wolters Kluwer Tax & Accounting | Wolters Kluwer Digital eXperience Group (DXG) Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications (5yrs minimum ): • Wireframing: Advanced skills in creating detailed and user-centered wireframes and user flows. • User Research: Proficiency in planning, conducting, and analyzing comprehensive user research studies. • Prototyping: Strong ability to create high-fidelity interactive prototypes. • Usability Testing: Expertise in leading usability tests and deriving impactful design insights. • Design Systems: Advanced knowledge of developing and maintaining consistent design systems. • Collaboration: Excellent communication and teamwork skills to align cross-functional efforts. • Presentation: Advanced skills in presenting design rationale and user research findings. • Accessibility: Competence in designing accessible user experiences according to standards. Responsibilities: • Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects. • Plan and conduct comprehensive user research studies and usability tests. • Synthesize research findings into actionable design recommendations. • Develop and uphold design systems and ensure consistency across products. • Mentor junior team members and provide constructive feedback on their work. • Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives. • Drive the iterative design process based on user feedback and usability testing. • Stay up-to-date with the latest UX design trends and technologies. • Present and defend design decisions based on user research and best practices. • Ensure all design work adheres to accessibility standards and guidelines. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. More details at the following link: 🔗 https://www.wolterskluwerbenefitsguide.com/welcome/ Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Responsibilities

The Senior CX/UX Designer will lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects, while also planning and conducting comprehensive user research studies and usability tests. Responsibilities also include synthesizing research findings, developing and upholding design systems, and mentoring junior team members.