Senior Data Analyst

at  Kpler

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As a Senior Data Analyst you will coordinate with the rest of the BI team and relevant product, engineering and CS teams to understand how they capture usage data on the different products, what their reporting needs are and deliver high quality BI reporting solutions in snowflake and Looker. You will evaluate and optimise the existing data and dashboards and work to add new or remaining products to the portfolio of insights we are offering.
With your experience in developing reporting and analytical infrastructure you will play a key role in upleveling the way internal data is being used by different internal and external teams and stakeholders.

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• Liaise with product and CS teams to review, refine and document business requirements.

• Transform raw data from different sources into structured tables and meaningful insights using Python, SQL and Looker
• Design and provide reports and dashboards to improve business performance (i.e. customer retention), processes (i.e. licence entitlements) and product insights (i.e. features used)
• Integrate data and reporting from 3rd party tools (i.e. Mixpanel) to our BI reporting suite
• Provide ad-hoc data support, analysis and reporting consultancy
• Accurate and thorough testing of deliverables with related documentation
• Support teams using self-service data analytics to drive efficient development of queries and ad-hoc reporting
• Contribute to the management and continuous improvement of BI technical environment to ensure expected service levels are met and known service issues are resolved.
• Participate in BI and business meetings and take ownership of relevant action points throughout the escalation process to achieve satisfactory results.