Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s travel agencies, booking websites, and tour operators. TICO administers the Travel Industry Act, 2002 on behalf of the Ontario government.
As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO registered company, consumers have access to added protection.
At TICO, we are an organization that embraces inclusion and fairness. We are committed to fostering a culture of inclusivity, equity, and accessibility for all. As a team, we celebrate diversity in all its forms, while encouraging individual growth and innovation, because we feel it makes for an inspiring workplace where people are empowered and engaged.
This is a full-time position. TICO offers a hybrid working environment. The current expectation would be for the successful candidate to work onsite at TICO’s office in Mississauga 1 or 2 days per week and offsite from home for the remainder of the week. TICO’s typical working hours are 8:30 a.m. to 4:30 p.m., though this role is flexible.

KEY COMPETENCIES AND QUALIFICATIONS

The ideal candidate will be energetic, innovative, hard-working, and highly knowledgeable in Office 365 and other office applications such as Adobe Pro.

• Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, or a related field.
• Proven experience (5 years) working as a Data Engineer, Data Analyst, or in a similar role.
• Proficiency in programming languages such as Python, Java, or Scala.
• Strong understanding of data architecture, database management, and data modeling principles.
• Experience with data analysis tools and techniques, including SQL, Python, R, or MATLAB.
• Familiarity with data visualization tools such as Tableau, Power BI, or Google Data Studio.
• Knowledge of process mapping methodologies such as BPMN or Six Sigma.
• Excellent problem-solving skills and the ability to think critically and analytically with great attention to detail.
• Strong communication, collaboration, and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

PREFERRED SKILLS:

• Experience with machine learning algorithms and techniques.
• Knowledge of database systems and data warehousing concepts.
• Certification in relevant technologies or methodologies (e.g., Tableau Desktop Specialist, Google Analytics Individual Qualification

JOB PURPOSE

We are seeking a talented individual to join our team in the role of a Senior Data Analyst with expertise in process mapping. As part of this role, you will be responsible for designing and implementing data pipelines, analyzing, and interpreting data, and mapping business processes to drive organizational efficiency and performance. This position offers a unique opportunity to work at the intersection of data engineering, analytics, and business process optimization.
The primary purpose of this position is to design, construct, maintain, and optimize the data pipelines and infrastructure necessary for data generation, storage, and processing. The position will be responsible for building and maintaining the architecture that allows for the ingestion, transformation, and secure storage of large volumes of data in various formats. Also, interpreting data to uncover insights and trends that can guide business decisions.

DUTIES AND RESPONSIBILITIES

The main responsibilities and duties may include but are not limited to:

While the physical demands of the role are minimal for an office environment, the employee must be able to demonstrate and/or accept the following:

• Sitting for extended periods.
• Considerable amount of time spent at the computer.
• Adhere to TICO’s policies and the code of conduct.
• The working conditions also encompass the overall corporate culture, which includes company values, management style, and the overall atmosphere in the workplace