Senior Data Center Critical Facilities Engineer at Equinix

Iskandar Puteri, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Systems, HVAC Systems, Chillers, Cooling Towers, BMS Alarms, Incident Resolution, Project Scope Development, Life-Cycle Maintenance, Customer Service, Emergency Response, Site Logs, Permits, MOPs, Single Points of Failure (SPOFs), Operating Procedures, Collaboration

Industry

IT Services and IT Consulting

Description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary A highly skilled specialist performs facility and infrastructure maintenance especially for mechanical systems, site administration and incident support. Focus is on tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures. Responsibilities Facility / Infrastructure Maintenance Responsible to ensure the functioning, upkeep, maintenance and preventive maintenance of mechanical system (HVAC systems, chillers, cooling towers,etc.) Resolves advanced incidents and develops new procedures and techniques to support the overall team Resolves a BMS alarms for complex assignments requiring independent action and a high degree of initiative to resolve Leads and coordinates critical infrastructure operations Develops project scope with management for life-cycle maintenance/end of life infrastructure projects and critical replacements Customer Service Maintain a positive and professional working relationship with internal and external clients Respond to customer service requests in a timely manner Respond to emergency calls (24x7 hrs) Produce monthly executive reports to clients Site Administration & Incident Support Performs difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts Identifies Single Points of Failure (SPOFs) and makes recommendations Responds to on-site incidents, including failures, problems and delays Uses substantial understanding in following operating procedures to support on-site administration Collaboration Collaborates with others to resolve facility incidents Effectively collaborates within the department; may mentor team members on general maintenance activities Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment May recommend infrastructure projects Qualifications Qualified Diploma/Degree Level in echanical with a minimum of 7 years direct industry experience. Preference is given to data centre, hospital, pharmaceutical production or power plant experience An excellent understanding and experience of the general facilities management and maintenance regime Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the data centre systems Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc) Strong and committed team player with excellent communication and coaching skills Willingness to work outside of normal hours to resolve technical issues in a 24/7 industry The ability to learn quickly and to gain maximum benefit from extensive training and development programmes aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. Please also refrain from making contact with anyone outside of the company HR department. Privacy and Terms: We keep the information that you have provided us for the purpose of sending you career information you are likely to be interested in. By submitting your application you confirm that you agree to this purpose and our privacy & terms. You can unsubscribe at any time should you wish to stop receiving information from us.

Responsibilities

The specialist is responsible for the functioning, upkeep, maintenance, and preventive maintenance of mechanical systems like HVAC, chillers, and cooling towers, while also resolving advanced incidents and developing new procedures. This role involves leading critical infrastructure operations and developing project scopes for life-cycle maintenance and critical replacements.