Senior Data Engineer

at  ltimindtree

Job Req Id: 1265088
Job Description:
We are seeking a talented and dedicated Power BI Support Specialist to join our dynamic team. The Power BI Support Specialist will be responsible for providing expert technical support, troubleshooting assistance, and guidance to users and teams utilizing Power BI for business intelligence and data visualization. This role plays a crucial part in ensuring the effective use of Power BI across our organization.
Key Responsibilities:
1. User Support:
Provide prompt and effective technical support to Power BI users through various communication channels, including email, chat, phone, and ticketing systems.
Address user queries, issues, and concerns related to Power BI reports, dashboards, and datasets.
2. Issue Diagnosis and Resolution:
Investigate and analyze reported issues or errors in Power BI.
Identify root causes and implement solutions or workarounds to resolve technical issues.
3. Troubleshooting:
Diagnose and resolve technical problems related to data connectivity, data transformation, report design, and performance optimization within Power BI.
4. Documentation:
Create and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to assist users and colleagues.
5. Training and Guidance:
Provide training, guidance, and best practice recommendations to users and colleagues on Power BI usage, data modeling, visualization design, and report development.
6. Data Integration:
Assist in configuring data sources, data gateways, and data refresh schedules for Power BI reports and datasets.
Ensure data accuracy and reliability.
7. Performance Optimization:
Optimize the performance of Power BI reports and dashboards by identifying and addressing performance bottlenecks.
Implement best practices for enhancing report performance.
8. Security Management:
Implement and manage security measures within Power BI, including role-based access control, row-level security, and data encryption.
Ensure compliance with data security and privacy requirements.
9. Collaboration:
Collaborate with cross-functional teams, including data engineers, database administrators, and business analysts, to integrate Power BI with other data systems and tools.
10. Monitoring and Reporting:
Set up monitoring tools and alerts to proactively identify and address issues with Power BI services and data refreshes.
Generate regular reports on system performance and usage.
11. Feedback Collection:
Collect and consolidate user feedback on Power BI features, usability, and performance.
Share feedback with product development teams for continuous improvement.
Qualifications:
o Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business).
o Proven experience in providing technical support for Power BI or similar business intelligence tools.
o Strong knowledge of Power BI features, capabilities, and best practices.
o Proficiency in troubleshooting technical issues related to data, reports, and dashboards.
o Excellent communication skills with the ability to convey technical information to non-technical users.
o Problem-solving skills and the ability to work independently or collaboratively in a team.
o Familiarity with data modeling, data transformation, and SQL queries.
o Certification in Power BI (e.g., Microsoft Certified: Data Analyst Associate) is a plus.
o US Citizenship
If you are a passionate Power BI enthusiast with a knack for troubleshooting and supporting users, we encourage you to apply for this role and join our team. Your expertise will play a vital role in enabling data-driven decision-making across our organization.
Min Salary: 55000
Max Salary: 60000
Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
Job Segment: Business Intelligence, Computer Science, Database, SQL, Technical Support, Technology

Please refer the Job description for details