Business Unit: Technology Operations and Cyber Security – Data Platform Unit
Salary range: £40,800 to £51,000 per annum - DOE
Location: Hybrid – with occasional travel to a UK Virgin Money Hub when required, typically Glasgow or Newcastle.
Contract type: Permanent (full time)

• Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution of live issues and proposal of appropriate fixes/improvements for future
• Upgrade, decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to patching, tuning / optimisation and disaster recovery testing.
• Think “outside the box” to improve our processes through process automation, innovation and continuous improvement.
• Work with Lead Database Engineers, Infrastructure Designers and Project Managers to ensure solutions meet the organisation’s strategic needs and service being kept safe is in mind at all times.
• Collaborate with internal and external parties, escalating where necessary to Lead Database Engineers / Team Leads, to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service.
• Improve our processes through process automation, innovation and continuous improvement.
  Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks.
  Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work out with your core hours therefore flexibility is key.