POSITION SUMMARY

The Database Administrator is part of the Data and AI practice. This team is made up of experts dedicated to Data centric offers (Data platform, Data Analytics, IoT, Big Data, Data compliance) who support our customers in their IT and Data transformations.
We help customers choose the right tools and services, build highly scalable secure environments, and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers.
The team is made up of engineers from all around the country in distributed teams. You can work fully remote or at any Claranet UK office - most people choose a combination of the two. We’ve worked hard to create a remote-friendly culture and believe you can have a big impact no matter where you live.
Working in the Data Practice we can offer an environment where you will be surrounded by like-minded, highly technical people. Due to the nature of our business, interesting projects and the possibility to learn and use new technologies are commonplace. We want you to develop and grow as our organisation does.

ROLE MISSION

Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to build and to own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supporting MSSQL, MYSQL and Postgres Database platforms. This will include:
  o Troubleshooting
  o Monitoring
  o Optimisation/tuning of system performance
  o Database Migration
  o Security

  o Reporting

• On-Call for fourth-line support 24/ rota7.

• Automation of all support activities including backups, patching, and script deployments.
• Accompany customers towards Cloud technologies, PaaS data platforms and other cloud-native Data Services.
• Ensure the storage, processing, and quality of customer data
• You will be expected to deliver large-scale data migration and/or modernisation projects
• You’ll support and manage the environments of key strategic customers.
• You’ll shadow and mentor other engineers to help them resolve complex support issues
• You’ll engage with key customer stakeholders in technical, pre-sales and commercial conversations
• You’ll be expected to deliver workshops (either standard or bespoke) to customers
• You’ll be able to produce new written technical content for external use by our customers
• You’ll be required to present content to a mixed-skilled audience