Senior Deal Desk Analyst (IGT1 Lanka: Sitecore) - Salesforce at IFS NORTH AMERICA INC

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deal Desk, Finance, Revenue Recognition, Salesforce, SaaS, Contract Negotiation, Commercial Terms, Cross-Functional Collaboration, Analytical Skills, Time Management, Interpersonal Skills, Communication Skills, Project Management, Pricing Strategy, Compliance, Customer Engagement

Industry

Software Development

Description

Company Description About IGT1 Lanka IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 400 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the client: Sitecore Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Job Description The Senior Deal Desk Analyst will partner with sales teams on building, reviewing, approving standard and non-standard quotes by providing guidance and recommendations on deal pricing, commercial structure, and contract terms. The Deal Desk Analyst will liaise with key stakeholders across Sales Management, Legal, Finance, Product & Pricing, Services in securing approvals all in-line with Sitecore’s financial and strategic objectives. What You’ll Do: Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore’s Empowerment Rules Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals Provide confident, rational, and supported arguments for any deal approvals/rejections based in pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance Manage order documents from draft to signature, owning commercial term negotiations and redlines Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore’s broader business - Defining and managing projects to deliver further operational efficiencies Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices Qualifications Key Responsibilities: A minimum of 5+ years of experience in a deal desk, finance, or revenue role; software/SaaS experience required with 5+ years’ experience with contracts, drafting and negotiating commercial terms; software/SaaS/Cloud experience Proven experience in Salesforce and Salesforce CPQ BS Business Administration preferred Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP An understanding of the sales process and the ability to navigate and progress long, complex sales cycles Self-motivated, agile and strong time management skills, with the ability to multi-task and meet tight deadlines under pressure Flexible to work extended hours during peak periods, especially end of financial periods/quarter The selected candidate will be required to work on North American (NA) Shift Additional Skills That Could Set You Apart: Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with sales and other internal departments. Occasional travel may be required Excellent Excel and analytical skills, proficient in PowerPoint Additional Information We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. #Li-Hybrid

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Responsibilities

The Senior Deal Desk Analyst will collaborate with sales teams to build and review commercial quotes, ensuring compliance with Sitecore’s Empowerment Rules. They will manage order documents and facilitate the deal process while providing guidance on pricing and contract terms.