Senior Debt Collector at Zwicker & Associates, P.C.

Andover, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

21.0

Posted On

31 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt Collection, Negotiation Skills, Communication Skills, Organizational Skills, Decision-Making Skills, Interpersonal Skills, Listening Skills, Administrative Skills, Computer Skills

Industry

Law Practice

Description

Description The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is presently seeking a Senior Collector to join our team. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers. The base hourly rate for this position is $20.00-$21.00, plus applicable bonus. Responsibilities of a Senior Debt Collector include Contact consumers via phone, email, or mail to recover outstanding payments. Record accurate and detailed notes; update account status and card member’s information into computer system Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements 5+ years of debt collection’s experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: http://www.zwickerpc.com/job-applicant-privacy-notice/ Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Responsibilities

Senior Debt Collectors are responsible for contacting consumers to recover outstanding payments and recording detailed notes in the computer system. They must meet performance goals and comply with relevant laws and company policies.