Senior Delivery Manager

at  Government Digital Service

JOB SUMMARY

GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make government more efficient.

Our teams are organised around delivering on our priorities. These are:

• making it easier for people to find what they are looking for on GOV.UK
• building common service platforms to make it simpler and cheaper to build quality digital services
• promoting agile, user-centred design practices both in the UK and across the world

If you are someone who has strong leadership skills and experience, is adaptable, resilient, and can effectively operate at a senior level then we’d like to hear from you.

JOB DESCRIPTION

You’ll be working in a growing cross-functional team. You’ll also be working with stakeholders both internal and across government to understand needs and to deliver new capability.
You’ll be core to making decisions that build a high performing team, adept at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen when needed.

As a Senior Delivery Manager, you’ll:

• lead and motivate multiple multi-disciplinary teams, helping them organise and plan their work, ensuring they deliver timely products and services that actually meet users’ needs
• co-create and co-own plans and progress using recognised lean/agile practices, and communicate status to more senior people and users appropriately
• provide useful and accurate delivery metrics to facilitate continual improvement
• facilitate an inclusive team environment where innovation and challenge are welcomed from all colleagues
• deliver to the agreed goals, actively tackling impediments, risks and blockers, and communicating and escalating where necessary
• work with senior leaders and stakeholders in GDS and CDDO to ensure all needs are understood and to influence strategic direction
• develop, guide and coach your delivery manager line reports Continually improve the effectiveness, efficiency and cohesion of teams
• manage stakeholders to ensure strategic alignment and effective communication, taking into account organisational context and different needs and priorities, dealing constructively with conflicting views
• work in partnership with product and technical leads on high profile work in ambiguous, complex and/or uncertain domains
• promote continual improvement, good communication and collaboration across the organisation using the principles of agile at scale

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

PLEASE NOTE THAT THIS ROLE REQUIRES SC CLEARANCE, WHICH WOULD NORMALLY NEED 5 YEARS’ UK RESIDENCY IN THE PAST 5 YEARS. THIS IS NOT AN ABSOLUTE REQUIREMENT, BUT SUPPLEMENTARY CHECKS MAY BE NEEDED WHERE INDIVIDUALS HAVE NOT LIVED IN THE UK FOR THAT PERIOD. THIS MAY MEAN YOUR SECURITY CLEARANCE (AND THEREFORE YOUR APPOINTMENT) WILL TAKE LONGER OR, IN SOME CASES, NOT BE POSSIBLE.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours:

• Leadership
• Communicating and influencing
• Working together
• Making effective decisions
• Delivering at pace

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the Senior Delivery Manager role:

• Team dynamics and collaboration
• Planning
• Making a process work
• Maintaining delivery momentum
• Life cycle perspective
• Agile and lean practices
• Commercial management
• Communicating between the technical and non technical
• Financial management

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and cover letter of up to 500 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
• a 60 minute video interview which will include a presentatio