ESSENTIAL SKILLS:

• Can successfully manage digital products (ideally with AI components) through the different stages of the product life-cycle.
• An expert at communicating between technical specialists, for example, AI Engineers, Software Engineers, User Researchers, Evaluators (Data Scientists) and Designers and non technical stakeholders.
• Can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Has strong experience of coaching and leading teams in agile practices. Can choose the right delivery method for the team.
• Identifies problems or issues in the team dynamic and rectify them, engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick.
• Can identify innovative ways to manage and unblock issues.
• Is an expert at identifying and improving organisational processes of increasing complexity.
• Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or ownership needs to be established.
• Leads a continual planning process in a very complex environment and identifies dependencies in plans across services to coordinate delivery.
  Strong candidates come from many different backgrounds, and we encourage a broad range of applications to ensure we have a well-balanced team. Studies show that talented people, especially those from groups underrepresented in their field, are more likely to doubt themselves and feel like an “imposter”. Unique perspectives enrich teams, so we urge you to have confidence in your potential contributions. If aspects of this role resonate with you, please apply. We look forward to your application.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Delivering Digital Products: Share your experience of delivering digital products including AI. If you have not delivered with AI how do you anticipate it is different?
• Agile Practices and Adaptability: Provide an example of a time when you had to adapt agile practices to meet the needs of a specific project or team?
• Stakeholder Engagement and Communication: Describe an experience where you successfully communicated complex technical issues to non-technical stakeholders. How did you ensure their needs were understood and met throughout the project?
• Technical skill assessed at interview 2

We only ask for evidence of these technical skills on your application form:

• Delivering Digital Products: Share your experience of delivering digital products including AI. If you have not delivered with AI how do you anticipate it is different?
• Agile Practices and Adaptability: Provide an example of a time when you had to adapt agile practices to meet the needs of a specific project or team?
• Stakeholder Engagement and Communication: Describe an experience where you successfully communicated complex technical issues to non-technical stakeholders. How did you ensure their needs were understood and met throughout the project?

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

ABOUT THE ROLE

The Senior Delivery Manager will ensure the team has everything they need to deliver our products efficiently. They will be working with stakeholders to understand needs and plan how these can be delivered. We are looking for someone who will build good working relationships to get the work done. Our project teams vary from a team of 2 or 3 scoping an idea to a full multidisciplinary team. As a Senior Delivery Manager you will adapt your work to meet the needs of the team. For example in scoping you will be very involved in understanding the feasibility and value of doing a new piece of work. As the project progresses you will adapt to unblocking problems for the team and empowering them to deliver.
Being flexible and passionate about getting things done are essential; this will be a varied role and we need someone who’s keen to adapt to what’s needed.
These roles could be based in our platforms team who provide the infrastructure which all of our prototypes are built on or be working in a product team.

ROLE RESPONSIBILITIES

• Tailoring relevant agile practices to suit the needs of projects or team members at different stages of product maturity
• Working to proactively remove blockers to delivery, reconciling differences within the team and ensuring that stakeholder expectations are aligned
• Leading engagement for products, for example designing and running the onboarding process, building productive relationships with teams from other government departments and beyond to enable delivery
• Coaching and mentoring others in approaches to agile delivery
• Managing dependencies between projects and escalating issues to senior leadership
• Managing risks, commercials, procurement and budgets to ensure resources are used efficiently
• Working with the team to ensure products are scoped appropriately to deliver a MVP that meets stakeholder’s and user’s needs while maintaining focus on prototyping
• Identifying, sourcing and managing the tools needed for the team
• Supporting with the creation of business cases as required for the team’s work
• Proactively finding opportunities to make the team more inclusive and supporting the team’s well being
• Advocating for user-centred ways of working and empowering the team to make it happen
• Supporting the effective performance of the team by promoting diversity, inclusion, regular, honest and constructive feedback, and supporting continuous improvement

For this role we’ll be assessing you against the following Civil Service Behaviours:

• Delivering at pace
• Communicating and influencing
• Developing self and other