Dental Care 4 Kids is looking to hire an energetic, friendly, experienced dental receptionist for our team!
The senior receptionist position is a full time position that requires a positive attitude & excellent communication skills, great leadership skills, strong organizational skills, the ability to resolve conflicts, prioritize issues, and analytical skills.
Candidates with a knowledge of Tracker Software and/or experience in a paediatric dental office are strongly encouraged to apply.

Responsibilities:

• Greet patients in a warm and friendly manner
• Answer phone, text and emails promptly
• Manage appointment bookings
• Prepare, update and manage patient records
• Billing and processing payments, submitting estimates and insurance claims
• Address patient concerns or feedback in a professional and effective manner
• Implement and enforce office policies and procedures
• Maintain communication with referral offices
• Maintain and clean and tidy working environment
• Monitor inventory of office supplies

Key Requirements:

• At least 2 years of Canadian Dental Office Front Desk experience
• Have strong understanding of Tracker practice management software..
• Maintain a positive and respectful attitude that promotes teamwork within the dental practice and work with other team members to ensure the best patient experience
• Eager to learn new skills
• Excellent communication skills (both verbal and written)
• Enjoy working with children

Office hours:

• Mondays through Thursdays 8am-4:30pm, Fridays 8am-1pm.
• No evenings or weekends.
• Able to start early on surgery days (6:30am starts) is a MUST.

Job Types: Full-time, Permanent
Pay: From $25.00 per hour

Benefits:

• On-site parking

Experience:

• Dental receptionist in Ontario: 2 years (required)

Work Location: In perso

• Greet patients in a warm and friendly manner
• Answer phone, text and emails promptly
• Manage appointment bookings
• Prepare, update and manage patient records
• Billing and processing payments, submitting estimates and insurance claims
• Address patient concerns or feedback in a professional and effective manner
• Implement and enforce office policies and procedures
• Maintain communication with referral offices
• Maintain and clean and tidy working environment
• Monitor inventory of office supplie