Senior Designer (Product) at Cover Genius

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Design, Ecommerce, User Research, Usability Testing, A/B Testing, Figma, Design Systems, Customer Engagement, Visual Craft, HTML, CSS, Collaboration, Mentoring, Data Analysis, Accessibility, Systems Thinking

Industry

technology;Information and Internet

Description

About the Company Cover Genius is a Series E Insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized sed with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities. Our People are Bold, Authentic, Purposeful and Inspired Our People are not Perfect, Traditional, Complacent or Cautious About the Role As a Senior Product Designer within our global Design team, you’ll shape intuitive, elegant, and scalable B2C product experiences, with a strong focus on eCommerce journeys, conversion, and customer engagement. You’ll work end-to-end across discovery, interaction design, and high-quality visual execution to create experiences that help millions of customers seamlessly protect the things they love. You’ll collaborate closely with Product Managers, Engineers, and the Director of Design to define user experiences that deliver measurable business outcomes, particularly across acquisition, checkout, onboarding, and lifecycle engagement. This role is ideal for a designer who thrives in ambiguity, enjoys solving complex customer problems, and balances strong craft with systems thinking in fast-moving consumer environments. Key Responsibilities Lead end-to-end design initiatives across B2C and eCommerce customer journeys, from discovery through delivery. Translate customer insights, behavioural data, and commercial goals into high-impact, conversion-focused design solutions. Partner with Product, Engineering, Data, and Content to prototype, validate, and ship experiences that improve engagement, retention, and revenue. Design and optimise key flows such as product discovery, pricing, checkout, onboarding, and post-purchase lifecycle. Contribute to and evolve our design system to ensure scalability, consistency, accessibility, and speed to market. Lead or support user research, usability testing, and experimentation (A/B testing, funnel analysis) to inform decisions. Mentor designers and share best practices that elevate craft, commercial thinking, and customer empathy. Champion accessibility, performance, and data-informed decision-making across the design process. Skills & Experience What you will bring 5+ years designing digital consumer products, with strong experience in eCommerce and B2C environments. Proven track record improving conversion, engagement, or revenue-driving journeys through design. Strong portfolio demonstrating end-to-end product thinking, interaction design, experimentation, and visual craft. Deep proficiency in Figma and experience contributing to mature design systems. Experience working in cross-functional agile teams, balancing customer, commercial, and technical needs. Hands-on involvement in research, usability testing, analytics, and A/B experimentation. Familiarity with AI-assisted design workflows and personalization concepts in consumer products. Demonstrated ability to mentor designers or lead initiatives that raise design quality. Strong visual and UI craft, delivering polished, accessible, on-brand consumer interfaces. Working knowledge of HTML/CSS and modern front-end constraints, especially in eCommerce contexts. What you have Passion for creating human-centred, commercially effective B2C experiences. Clear communicator who can connect design decisions to customer behaviour and business impact. Self-directed, organised, and comfortable managing multiple high-priority initiatives. Collaborative mindset with openness to feedback and a drive to mentor and uplift others. Curious and adaptable, confident working within complex systems, data, and constraints. Results-oriented, aligning design outcomes to OKRs, growth metrics, and customer value. Why Cover Genius? Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible Work Environment - Our teams are hybrid. We work from home on Wednesdays and Thursday and collaborate in office on Monday, Tuesday and Friday with flexibility around start/finish times. With the added benefit of a Wellness day a month • Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company. • Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system. • Social Initiatives - pictures speak a thousand words! Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat! * Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

Responsibilities

Lead end-to-end design initiatives across B2C and eCommerce customer journeys, focusing on improving engagement and conversion. Collaborate with cross-functional teams to prototype and ship experiences that enhance customer interactions.