OUR STORY

We were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.
We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It’s not only our decades of experience and primary data repository that make us unique, it’s also our in-depth scoring system, The Relationship Rating (TRR). This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.
We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth. By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.

ROLE OVERVIEW

We are looking for a highly skilled and experienced Senior Developer to join our growing technology team. This role is ideal for someone who enjoys solving complex technical challenges, mentoring others, and driving forward best practices. You will lead by example in writing clean, scalable code and contribute meaningfully to the architectural direction of our software systems.

KEY RESPONSIBILITIES:

• Lead the design, development, and delivery of high-quality software solutions
• Take ownership of key technical components and projects, ensuring scalability, maintainability, and performance
• Collaborate closely with our product managers, UX designers, and other developers to define and deliver product features
• Mentor junior and mid-level developers, offering code reviews, feedback, and technical guidance
• Contribute to the tech strategy and drive adoption of best practices in software engineering
• Participate in sprint planning, architecture reviews, and risk assessments
• Stay up-to-date with the latest industry trends, tools, and technologies