Senior Development Manager (Legacies) at Durham University

Durham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fundraising, Stewardship, Business Development, Client-facing, Securing Gifts, Advising, Networking, Policy Implementation, Service Improvement, Management, Communication, Stakeholder Relationship Management, Philanthropic Landscape Knowledge, Digital Competence, CRM Systems, Strategic Planning

Industry

Higher Education

Description

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and Department The Development and Alumni Relations Office is responsible for co-ordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. We contribute to the enhancement of Durham University’s reputation as globally outstanding, inclusive, and forward-looking. We are an ambitious and committed team with a collaborative and collegiate culture. The Development Team within DARO is ultimately responsible for: soliciting donations from alumni, philanthropists, corporations, trusts and foundations and other charitable bodies; stewarding donors through reports, presentations, events and face-to-face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective benefactors on campus; and managing relationships with high-level stakeholders on behalf of the University. Senior Development Managers are primarily responsible for identifying, cultivating, soliciting, and stewarding principal/major donations of £100K - £1M+. In this role, you will manage a portfolio of some of the University’s most senior benefactors and advocates, working closely with senior colleagues across the University but with a particular focus on legacies and planned giving. Your portfolio will primarily comprise individual donors, but will include legacy and planned giving prospects, and may also include trusts and foundations, corporate donors/sponsors, and other philanthropic organisations. The Senior Development Manager will play a critical role in the delivery of Durham’s bicentenary Campaign. The Campaign is a major philanthropic initiative centred on the University’s 200th anniversary in 2032, seeking to create a step-change in philanthropic giving to Durham. The post-holder must be versatile and able to work closely and with senior alumni, University leaders, prominent and public figures, the trustees of regional, national and global funding bodies, major benefactors and advocates, in multiple capacities which facilitate the development of principal/major donations and the advancement of Durham University. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House – Durham University. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You’ll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 42 days per year. The University closes between Christmas and New Year. • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance. • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16. • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience). 2. Professional practitioner with specialist knowledge and expertise to influence events and activities within the organisation. 3. Experience of working in a fundraising, stewardship or business development environment in a client-facing role. 4. Experience of securing significant gifts (six-figure plus) from individual donors. 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University’s reputation. 7. Experience of implementing policies and procedures and supporting service improvements. 8. Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams. Skills/Abilities/Knowledge 9. Excellent spoken and written communication skills. 10. The ability to develop effective working relationships, both internally and externally, with a wide range of stakeholders. 11. Excellent working knowledge of the philanthropic landscape as it relates to the Higher Education sector. 12. Strong digital competence across a range of digital devices and apps including Microsoft Office and CRM systems (preferably Raiser’s Edge). 13. Committed to continuing professional development to maintain professional recognition, e.g. CASE, Institute of Fundraising. 14. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, including GDPR. 15. Ability to contribute to planning at operational and strategic levels. 16. Ability to solve problems and decide on and plan appropriate solutions. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don’t forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV: and • A supporting statement which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Tim Guinan, Head of Major Gifts, at tim.guinan@durham.ac.uk Typical Role Requirements Service Delivery/Development · Contribute to equality, diversity and inclusion, and the University’s values. · Develop and promote an in-depth understanding of University policy and external developments relevant to your role. · Ensure that policy and regulatory standards are met by fundraising activities. · Use your professional knowledge and experience as a fundraiser to shape activities and provide subject matter expertise and advice. · Provide professional guidance and advice with regards to the delivery of Durham’s Bicentenary Campaign. · Provide specialist knowledge and support when interpretating and analysing complex data and information sources. · Use your managerial and leadership expertise to identify priorities and shape institutional fundraising activity to achieve the required outcomes. · Look for ways to continually improve services and take a lead role in the development and implementation of assigned policies, processes and standards. · Help develop standards for your service defined in service level agreements. · Review and look for ways to improve systems and procedures that are relevant to your area of work. · Instigate and manage business process reviews to improve the service in your area. · Ensure data (commercially sensitive and/or personal) is appropriately stored and managed. · Implement changes to processes, techniques and activities across all areas of your work. · Use creative and innovative ways to promote philanthropic giving. · Contribute to and deliver activities that generate external income through fundraising. Planning and Organisation · Contribute to operational leadership teams to help influence the type and level of services that are provided within your area. · Contribute to the development of operational and strategic-level plans relevant to your area. · Oversee the analysis of feedback on the level of service provided by your area and recommend areas for future improvement. · Lead on the delivery of professional development and support initiatives across the University. · Allocate and monitor designated budgets, expenditure and resources. · Assign activities and plans to relevant project teams and colleagues for them to deliver. Communication/Liaison · Influence University policy and standards by leading operational business meetings, working groups and sub-committees. · Provide professional guidance and advice when managing relationships · Explain and provide instruction to other team members when required. · Support the development of colleagues within your team by providing any necessary demonstrations or delivering training where required. · Build and sustain an influential network of contacts, both internally and externally, using these to increase your knowledge and skills, swap information with peers and positively influence the University’s reputation. · Represent the Development and Alumni Relations Office and the University at promotional events. · Identify opportunities to develop and increase participation in special interest groups. · Any other reasonable duties. Useful links If you would like further information you may find the following will help Philanthropy - Durham University Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Responsibilities

This role primarily involves identifying, cultivating, soliciting, and stewarding principal/major donations (£100K - £1M+) with a particular focus on legacies and planned giving, while managing a portfolio of senior benefactors and advocates. The manager will play a critical role in delivering Durham’s Bicentenary Campaign by facilitating the development of major donations and advancing the University's reputation.