JOB SUMMARY

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are building a Digital, Data and Technology (DDaT) driven organisation at Ofgem, and we need the best people involved to help us provide our customers with outstanding experiences.
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving towards Net Zero whilst protecting energy consumers, especially vulnerable people.
This is an opportunity for an experienced DevOps Engineer to take on a central, hands-on role in our Salesforce CRM Programme alongside our System Integrator. You can expect to be deeply involved in continuous improvements to platforms, including system development, process design and automation and diagnostics improvements to deliver assurance of the platform’s security, privacy and resilience. As an Azure Dev Ops Engineer, you will implement automation on Salesforce CRM (Public Sector Solutions, Service Cloud and Experience Cloud).
This is an exciting opportunity to join a dynamic team as we introduce & integrate the platform with Ofgem and to use technology to shape the future of the energy industry.
We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Architecture and Data
Digital
Information Technology

KEY RESPONSIBILITIES

• Design, implement and maintain the end-to-end automated release management for Salesforce using Azure DevOps pipelines.
• Automate any pre or post required manual deployment steps.
• Integrate best practices from the Salesforce platform and DevOps methodologies to enhance collaboration between development and operations teams.
• Document the DevOps process to enable use by the Project Teams.
• Troubleshoot and rectify technical issues discovered during operations.
• Maintain the security and integrity of the DevOps system.
• Work with the Release Manager on creating the optimum version control system.
• Work with the Release Manager on the overall release process, including planning, scheduling, and coordinating deployments.
• Collaborate with development and QA teams to streamline release processes.