WE HELP THE WORLD RUN BETTER

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

WORK EXPERIENCE

• 5+ years in a DevOps, Site Reliability, or InfraOps role.
• Deep knowledge in implementing and managing Kubernetes environments.
• Solid knowledge of cloud infrastructure components (networking, firewalls, load balancers, security, storage, databases – CosmosDB, Postgres).
• Hands-on experience on High availability and Disaster recovery setups.
• Strong background in event-driven systems using technologies such as Confluent Kafka
• Experience running cloud services on top of public cloud platforms (Azure required, GCP and AWS are a plus)
• Experience on Infrastructure as Code (IaC) and Infrastructure as Data (IaD). Using Crossplane technology is a plus
• Knowledge of SAP cloud infrastructure platforms and services (Kyma, BTP, etc.) is a plus
• Good knowledge of observability solutions (Dynatrace)
• Good understanding and experience on CI/CD, ArgoCD, Helm, GitOps, Flux
• Exposure to AIOps platforms (e.g., Dynatrace Davis AI, Azure AI Ops, Elastic AI Assist, or similar) is a plus.

YOUR FUTURE ROLE

We are looking for a Senior DevOps to join our CX Industry Cloud Order Management Services (OMS) and Customer Loyalty Management(CLM) central Infrastructure team.
The central Infra team is a globally distributed group of highly motivated and skilled InfraOps engineers responsible for designing, building and maintaining the infrastructure foundations of OMS & CLM. We are not embedded in development teams; instead, we provide the reliable, secure, and performant infrastructure platforms they can depend on.

YOUR RESPONSIBILITIES WILL BE:

• Design and implement resilient, scalable, and self-healing infrastructure building blocks targeting zero downtime.
• Automate infrastructure provisioning, deployment, monitoring, and recovery — “automate everything” is our mantra.
• Building and manage integration points between OMS applications and outbound systems (gateways and event buses)
• Define and maintain observability practices: monitoring, logging, alerting, and tracing.
• Embed security-by-design and compliance best practices into all infrastructure operations.
• Act as a trusted expert and mentor to application teams, documenting and sharing decisions, best practices, and how-to guides.
• Partner cross-functionally with development, architecture, and security teams to ensure seamless collaboration.
• Explore and apply AI-powered tools (AIOps) for anomaly detection, log analysis, performance tuning, and operational efficiency.