JOB DESCRIPTION

We have an exciting opportunity to join the Defence Business Services (DBS), Armed Forces and Veterans Services (AFVS), Development & Change (DevChg) DevOps Team. You will lead a small DevOps (Development and Operations) team of Oracle Analytics Server (OAS) technical specialists, who provide development and support activities to a central AFVS data analytical service within the MoD. Analytical services provide statistical and detailed AFVS reports and dashboards, either directly or by self-serve, to enable the MoD to make informed decisions on military strength or investments, as well as a multitude of other business purposes related to people e.g. recruitment, training, health, pay, allowances, unit, assignment, etc.
DBS AFVS are collaborating with their commercial partners to deliver a major transformation programme aimed at providing a more robust and coherent IT/infrastructure using the latest Oracle Analytical and Data Integration products which will migrate to Cloud based services, offering many benefits, including a better customer experience.
As the successful candidate you will provide senior DevOps engineering skills and leadership of a small DevOps team of data modellers and OAS technical specialists, who provide business enhancement to a major reporting service within the MoD. You will provide OAS technical support, maintenance, and development activities on a large enterprise data warehouse reporting application. You will be part of a wider group responsible for DevChg of the IT capabilities used for AFVS.
The role is primarily to lead the full software delivery lifecycle of change and incident resolution of the MI Reporting Platform Database, currently OAS, with a DevOps and agile delivery focused team.
There are opportunities for training and development to further develop you within the role.
To succeed in this role, you should enjoy working as part of a team, be confident with IT, have excellent organisational and interpersonal skills and be an effective communicator. In return this role will provide you with the opportunity to expand your knowledge and develop your skills to a higher level.

· Mentoring and providing practical support for other team members on all areas of the OAS product and related technical matters.
· Service Operational support of a large enterprise reporting application, working within an ITIL aligned service management framework.
· As part of a resolver team for OAS incidents, respond efficiently and effectively to service tickets raised, as well as ensuring the team is managing the ticket workload.
· Undertake service improvements with fully documented responses to new business requirements, problem remediation and improvement activities.
· Develop full software capabilities within OAS with full testing and deployment, making use of agile methodologies.
· Represent and champion the AFVS Analytics business area in technical meetings and discussions with the Contractor, product vendor and other MoD departments.
· Collaborate closely with the Contractor resources and technical teams to ensure coherent and effective solutions are developed and support routine monitoring activities.
· Build, maintain, and review technical design documentation for the reporting platform, applying appropriate standards and ensuring high service quality.
Job Types: Full-time, Permanent
Pay: £44,590.00-£55,990.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Work Location: In person
Reference ID: 38762