Senior Digital Communications Officer at Refugee Action
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

37280.0

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
  • Please read carefully, the information below on how to apply for this role
    *This is a re-advertisement – previous applicants need not apply

ABOUT REFUGEE ACTION

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

ABOUT THE POST

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.

We are looking for candidates that can demonstrate:

  • Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
  • Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
  • Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
  • Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
  • Experience of maintaining and nurturing social media communities and creating impactful digital content.
  • Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
  • Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
  • Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
  • Thorough understanding of website optimisation with experience working with website content management systems.
  • Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
  • Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

If you have any queries regarding the process and application, please send an email to recruitment@refugee-action.org.uk

INTERVIEWS: TUESDAY 26 AUGUST

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

  • Skilled Worker visa: shortage occupations
  • Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Responsibilities

PLEASE READ CAREFULLY – HOW TO APPLY FOR THIS ROLE:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

  • Current Refugee Action employees with and without lived experience, are eligible to apply.

You can find out which roles are on the shortage occupation list via these two links:

  • Skilled Worker visa: shortage occupations
  • Skilled Worker visa: shortage occupations for healthcare and educatio
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