Senior Digital Product Manager - Keno at The Lottery Corporation

, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Product Strategy, Web Experience, App Experience, Cross-functional Leadership, Data Analysis, Customer Feedback, Risk Management, Compliance, Technical Product Leadership, Stakeholder Influence, Commercial Storytelling, UX, CX, User-Centred Design, Trade-offs, High-scale Digital Environments

Industry

Entertainment Providers

Description

Could this be one of those rare moments to do the best work of your career? The Lottery Corporation is Australia’s largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community. We’re the team who bring you Australia's favourite lottery games. For more than a century, we’ve been playing our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners and our community. Share joy, spark possibilities and join the winning team today! What you’ll do Own the end‑to‑end digital product strategy for Keno across web and app experiences Translate complex technical capability into seamless, intuitive customer journeys Lead cross‑functional teams to deliver commercially strong, customer‑led outcomes Use data, insight and customer feedback to optimise performance, retention and NPS Act as a senior escalation point for customer issues, balancing experience, risk and compliance What you’ll bring Deep technical product leadership experience with strong customer‑facing impact Experience delivering complex apps, platforms and systems. Proven ability to influence senior stakeholders using clear, commercial storytelling Strong UX, CX and user‑centred design instincts grounded in real customer needs Confidence making complex trade‑offs in regulated, high‑scale digital environments A passion for building products customers trust, enjoy and return to What you’ll get Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team. The benefits of working with The Lottery Corporation are pretty good. Just to name a few: Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options. Reward and recognition programs at all levels. Your hard work won’t go unnoticed. Ignite your potential with our dedicated learning and development platform to support your bright future. We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here! A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations. Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities. If this role is of interest to you and you’re ready to spark possibilities with The Lottery Corporation, but don’t feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply. We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you. We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present. Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.

Responsibilities

The role involves owning the end-to-end digital product strategy for Keno across web and app experiences, translating technical capabilities into intuitive customer journeys. This includes leading cross-functional teams to achieve commercially strong, customer-led outcomes and optimizing performance using data and feedback.