SENIOR DIRECTOR ? ALUMNI SERVICES

This is a civilian position that works for a 501(c)3 non-profit that supports the Air Force Academy. This position does not require military service or graduation from the United States Air Force Academy.

POSITION OVERVIEW

The Association & Foundation, in support of the U.S. Air Force Academy, seeks an engaging, energetic, and detail-oriented Senior Director of Alumni Services to lead and elevate our alumni engagement strategy and operations. This individual will report to the Executive Vice President of Alumni Relations and manage a diverse team responsible for graduate and cadet engagement initiatives.

KNOWLEDGE, SKILLS, AND ABILITIES

• Positive, energetic and engaging personality.
• Possess strong customer service and collaboration skills.
• Possess excellent written and oral communication skills.
• Ability to use organizational skills and manage multiple tasks concurrently.
• Apply initiative, creativity, and sound judgment to appropriate situations.
• Work collaboratively with colleagues and with a diverse customer base.
• Meet project deadlines, which includes working accurately and thoughtfully under pressure.
• Maintain a high level of professionalism, confidentiality, and emotional intelligence.
• Committed to excellence and high-performance results.

SPECIAL REQUIREMENTS

• Some evening and weekend work required
• Travel commitment of approximately 10% annually
• Must pass DBIDS background check for base access
• Must maintain valid driver?s license and insurance

• Champion the ethical standards and core values of the Academy and the Association & Foundation.
• Learn and understand how the Association & Foundation interact with the Academy and other Academy-related nonprofit organizations that support various areas of the Academy.
• Lead and supervise Alumni Services directors and managers responsible for engagement programs such as: Alumni Chapters, reunions, Affinity Groups, Service Academy Career Conferences (SACC), heritage programs, parent engagement (as applicable), USAFA tours, career transitions, and the Next of Kin/Gone But Not Forgotten program.
• Serve as the primary liaison to the Class Advisory Senate (CAS), Alumni Chapters and Chapter Presidents, and Alumni Affinity Groups.
• Manage the Alumni Services budget, ensuring effective stewardship of resources.
• Oversee major alumni recognition programs including, but not limited to: Distinguished Graduate Award, Leadership Achievement Award, and Young Alumni Excellence Award.
• Direct the Legacy Program and collaborate with Academy personnel as needed.
• Coordinate with the 10th Air Base Wing to support program logistics (e.g., base access, security, transportation).
• Support and align Young Alumni initiatives with broader strategic engagement goals.
• Collaborate cross-functionally with other Association and Foundation teams to promote cohesion and synergy in programming and communications.
• Maintain current awareness of Academy, Air Force, and alumni affairs.
• Assist the EVP of Alumni Relations in support of board governance and engagement.
• Perform additional duties as assigned.