ARE YOU READY TO WRITE YOUR NEXT CHAPTER?
Make your mark at one of the biggest names in payments. We’re looking for a Senior Director Client Relations Executive to join our ever-evolving Client Relations team and help us unleash the potential of every business.
WHAT YOU’LL BRING
- Bachelor’s degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience
- Communicates ideas both verbally and in written form in a clear, concise and professional manner
- Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
- Proven knowledge to represent the enterprise‘s entire range of products to the client and of the industry
- Proven track record in client relationship management and/or the sales of technology products and services
- Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge
- Broad understanding of the financial and strategic aspects of the business, and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client’s business
- Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth and high levels of customer satisfaction
- Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise
- Demonstrates the ability to lead by example and motivate professional level staff
- Displays strong leadership qualities, decision making abilities and strong business judgment
- Possesses strong personnel management skills
- Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support
- Excellent decision-making, problem-solving, team building, negotiation, conflict management and time management skills
- Demonstrated customer-focused leadership ability
- Ability to work both independently and in a team environment
- Creative - You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers.
- Empowered – You use our initiative, taking calculated and thoughtful risks to progress
- Accountable – You never standing still, never settle. You work at pace to achieve your goals.
EEOC STATEMENT
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.