WHO WE ARE

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?

ABOUT THE ROLE

The Senior Director works as a member of our in-house Service Delivery, Privacy, AI Governance & GRC team within the Technology segment of FTI Consulting. In this operational leadership position, you will foster intergroup relationships while ensuring governance, compliance and best practices. You help lead global privacy operations, third party risk management, service delivery and governance for the Technology segment by working closely with the Vice President, legal, sales, DPO and data center operations teams to ensure compliance with applicable regulations, laws and industry standards. With your passion for data protection and responsible innovation, you will champion governance and risk management initiatives to ensure Privacy by design and security remain embedded into scalable operations, negotiations, content, contracts, products and the delivery of services. You will lead and drive core program objectives and product solutions by leveraging your knowledge of hyperscale/SaaS technology and risk management with technical, GRC and legal acumen.

The ideal candidate will have:

• Exceptional verbal and written communication skills and the ability to quickly evaluate translate complex regulatory or technical needs into practical, concise and actionable direction
• Expert familiarity with ethical AI principles, bias detection, and mitigation techniques
• A demonstrated stable work history working in a similar role
• The ability to efficiently manage multiple tasks and prioritize changing workloads or competing priorities
• The ability and desire to take initiative, work with autonomy, quickly risk-assess and prioritize based on various factors including overall business value
• The ability to develop and maintain strong partnerships and influence across organizations at all levels without direct reporting relationships
• A self-starter mindset who has the confidence and demonstrated experience to make complex decisions at pace; demonstrated ability to effectuate change and diplomatically identify and resolve risks/ noncompliance - even if unpopular

WHAT YOU’LL DO

• Partner with various stakeholders to ensure appropriate privacy and data protection provisions are incorporated into customer, vendor, partner and other GTM content
• Proactively monitor applicability and compliance with data protection, Cyber and AI regulations/ standards (e.g., GDPR, CCPA, EU AI Act, EU AI pact, DORA, etc.); Assess regulations for applicability, context and operationalize into various workstreams
• Exercise sound judgment to effectively assess, communicate, balance and resolve risk in the provision of compliance guidance to the business
• Ensure AI/ Development and other Tech initiatives or products comply with regulations, data privacy laws, and industry best practices
• Partner with teams and data stewards to coordinate and perform various audits and assessments (PIA, DPIA, TIA, AI impact assessment, Data Inventories, etc.) as needed to support privacy by design, drive operational accountability and ensure ongoing compliance and risk management; Maintain risk registers and risk matrices to support PIMS, etc.
• Review and negotiate both client and third party agreements accounting for compliance and alignment with standard positions, cross border transfers in order to enable product/ solution delivery and client engagements; onboard third parties as required
• govern risk exception handling for sales enablement & product risk acceptance; ensuring ethical considerations and responsible digital governance principles are integrated into all endeavors
• Collaborate with the Information Security, compliance and legal teams to create content, CBT training, guidance and ensure employee awareness regarding data privacy and security risks and provide relevant training and newsletters
• Collaborate on administration, areas of automation, create content, and provide support of various systems: Salesforce, TRUST site, TPRM system (Prevalent) and AI CLM
• Champion and evangelize new technology and policy as needed to further strengthen governance and enforce policies and frameworks that ensure ethical, secure, and compliant solution deployment.
• Support and lead initiatives as required under the teams GRC charter