Senior Director, Digital Cloud Solution Architect at Microsoft

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Cloud Solutions, Team Management, Customer Experience, Technical Strategy, Innovation, Data-Driven Decision Making, Business Analysis, Coaching, Relationship Building, Performance Management, Industry Trends, Project Portfolio Management, Skill Development, Practice Strategy, Support Coverage, Value Realization

Industry

Software Development

Description

understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success. You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members. You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth. You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice. You will manage your team's performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making. You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes. Other: Embody our Culture and Values Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 15+ years experience in technical architect, consulting, design and implementation, and/or sales OR equivalent experience. 5+ years people management experience.

Responsibilities

Lead and coach a team to foster a positive culture and achieve success in customer experience. Analyze customer needs and industry trends to drive the expansion of solutions and support business.