Senior Director, Fraud Prevention & Investigations at Step Up For Students

, , -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Risk Management, Financial Crime, Internal Investigations, Leadership, Stakeholder Management, Data Analytics, Fraud Prevention, Investigation Methodologies, Regulatory Compliance, Communication, Decision Making, Ethical Standards, Project Management, Change Management, Fraud Detection Technologies, Continuous Improvement

Industry

Non-profit Organizations

Description

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. Step Up For Students offers an excellent benefits package: SUFS Total Rewards Medical - HSA/FSA - Dental - Vision Company Paid Disability - Life Insurance 401K Match - Tuition Reimbursement Generous Time off Policy - Professional Development JOB SUMMARY The Senior Director, Fraud Prevention & Investigations, is responsible for leading the organization’s fraud risk management strategy, overseeing the prevention, detection, and investigation of fraudulent activities. This role develops and implements policies, procedures, and controls to mitigate fraud risks, manages a team of investigators and analysts, and collaborates with internal and external stakeholders to ensure compliance with regulatory requirements. The Senior Director provides expert guidance on complex fraud cases, leverages data analytics to identify emerging threats, and drives continuous improvement in fraud prevention initiatives to protect the organization’s assets and reputation. KEY RESPONSIBILITIES Lead the development and execution of a robust, enterprise-wide fraud risk management strategy aligned with the organization's goals and risk appetite. Oversee day-to-day fraud operations, including detection, investigation, reporting, and resolution of internal and external fraud incidents. Design, implement, and maintain fraud-related policies, procedures, and control frameworks in compliance with legal and regulatory requirements. Manage, mentor, and develop a high-performing fraud prevention and investigations team, ensuring effective resourcing and continuous skill development. Partner with the Chief Risk and Controls Officer to provide regular reporting on fraud risks, control effectiveness, incident trends, and remediation activities. Collaborate with cross-functional partners including Operations, Compliance, Internal Audit, IT Security, Finance, and Human Resources to enhance fraud controls and response capabilities. Leverage fraud analytics, monitoring tools, and data-driven insights to proactively identify, assess, and mitigate emerging fraud risks. Lead complex and high-impact fraud investigations and coordinate with law enforcement, regulators, and external partners as required. Promote enterprise-wide fraud awareness through training programs, communications, and cultural initiatives that reinforce ethical behavior and risk awareness. Maintain current knowledge of fraud typologies, industry best practices, and evolving regulatory and compliance requirements. Work closely with IT and Cybersecurity teams to design, implement, and optimize technology-enabled fraud detection and prevention solutions. Foster a culture of accountability, continuous improvement, and strong risk awareness across the Fraud Prevention & Investigations function. Provide strategic input into the design and enhancement of systems and tools supporting early fraud detection, case management, and management reporting. EDUCATION & EXPERIENCE REQUIRED: Demonstrated success and a proven track record of professional/life experience in specific job functions, projects, industries or military service can substitute for professional experience and/or formal education requirements. 10+ years of progressive experience in fraud risk management, financial crime, and/or internal investigations. 5+ years in a leadership role, overseeing fraud prevention, investigations, or financial crime functions. Strong knowledge of fraud prevention frameworks, including digital fraud schemes, investigation methodologies, and applicable regulatory requirements. Demonstrated experience managing complex fraud investigations and implementing or enhancing fraud detection and monitoring systems. Excellent stakeholder management, communication, and decision-making skills, with the ability to influence at senior levels. High ethical standards and sound judgment, with proven ability to handle sensitive and confidential information with discretion. PREFERRED: Experience in financial services, fintech, or highly regulated environments. Familiarity with fraud analytics platforms, AI-driven monitoring tools, and risk intelligence technologies. Strong project management and change management capabilities. Professional certification such as Certified Fraud Examiner (CFE) or equivalent. KEY COMPETENCIES Strategic thinking with the ability to design and implement enterprise-wide fraud prevention frameworks. Strong leadership and people management skills to guide, motivate, and develop high-performing fraud teams. Advanced analytical and investigative capabilities to identify, assess, and respond to fraud risks effectively. Excellent communication skills, with the ability to report to senior leadership and engage effectively with cross-functional stakeholders. Deep understanding of fraud schemes, financial crime regulations, and legal and compliance requirements. Proficiency in fraud detection technologies, data analytics tools, and risk assessment methodologies. Sound judgment and a strong ethical framework when handling sensitive and confidential information. Adaptability and effective problem-solving skills in fast-paced, high-pressure, and evolving environments. Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration; Focusing on Outcomes: Owning and effectively solving problems for today and the future; Empathetic Leadership; Adaptability and Resilience; Emotional Intelligence/CEM skills and Continuous Development/Continuous Improvement Mindsets. CORE VALUES Step Up For Students believes strongly in two key core values to carry out their mission of “We empower families to pursue and engage in the most appropriate learning options for their children.”: Everyone is an asset. Every event is an improvement opportunity. To maintain a positive and effective organizational culture, employees are expected to demonstrate these two core values in their everyday work. WORKING CONDITIONS & EQUIPMENT USE Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. Valid driver license with proof of insurance. Must be able to lift up to fifteen (15) pounds. Frequent use of office machines to include telephone, computer, and printer. Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.

Responsibilities

The Senior Director is responsible for leading the fraud risk management strategy and overseeing the prevention, detection, and investigation of fraudulent activities. This includes managing a team, developing policies, and collaborating with stakeholders to ensure compliance.