Senior Director, Human Resources at Marriott Hotel Lingfield Park Racecourse

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources Management, Recruitment, Compensation, Benefits, Associate Relations, Training and Development, Data Analysis, Talent Acquisition, Negotiation, Conflict Resolution, Interpersonal Skills, Compliance, Project Management, Communication, Problem Solving, Leadership

Industry

Hospitality

Description

JOB SUMMARY The Senior Director, Human Resources works directly with Cluster Director of HR and/or Hotel Director of HR to comply with the Company Policy including recruitment, total compensation and benefits, associate relations and training and development. Focuses on delivering HR services that meet or exceed the needs of associates and enable business success; ensures compliance with local regulations and Marriott International operating procedures. As a member of the professional staff, contributes a high level of specialized knowledge and skill in Human Resources area to support department and/or function objectives and to advise regional and hotel leaders. Generally works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives. This role requires to travel extensively between Hong Kong, Macau, Taiwan and Hainan. CANDIDATE PROFILE Education and Experience Required Bachelor’s degree in Human Resources Management, Business Administration or related field. 10+ years’ experience in human resources field with supervisory skill. Strong proficiency in reading, written and spoken Chinese (Mandarin) and English. Preferred Interpersonal skills to resolve sensitive issues with associate relations. Skilled negotiator, adept at persuasion and conflict resolution with stakeholders including GMs, owners and associates without straining relationships, balancing directness with diplomacy. Fully understanding of business & market trend, capable to integrate business needs into HR initiatives to support for property operation success. CORE WORK ACTIVITIES HR Resource and Advisor: Serve as a reliable HR resource and advisor to property General Managers, HR leaders and the regional team, sharing best practices and information. Fosters relationships and a positive climate to build effective teams and culture that are committed to organizational goals and initiatives; demonstrates flexibility in approach and vision; steps forward to address difficult issues and guide others toward the accomplishment of identified, meaningful goals. Data & Analytics: Collect and analyze talent and business data and metrics to identify potential issues and trends to inform priorities, focus areas and where remediation are required. Talent Acquisition: Work with talent acquisition and talent management teams to identify candidates for GM, HR leaders and other key executive committee members to ensure roles are filled in a timely manner. Ensure the use of corporate recruitment tools and employment branding programs. Total Compensation: Ensure competitive and equitable total reward strategy is in place for the hotels, educate and assist property HR leaders on establishing wage scales aligned with regional and corporate total reward philosophy. Work with the C&B team to prepare salary packages and analyze total compensation costs for senior leaders’ approval. Learning and Development: Ensure participation and completion of all required brand, operations, HR and compliance training programs to drive business performance, brand & service strategy, and Marriott culture & values. Implement company career development and talent planning programs to develop future diverse leadership pipeline. Associate Relations: Communicate and ensure compliance with associate relations programs, handle complaints, and support with investigations as required. Assists property leadership teams to develop effective people management strategy and educate leadership team to ensure positive associate relations. Human Resources Compliance and Audits: Enforce compliance and adherence to Marriott policies and local laws. Ensure HR audits are conducted and develop action plans for non-compliance. HR Program Implementation: In partnership with HR COE and other disciplines, assist with the implementation of HR programs, such as training and incentive programs, brand culture activation, Hotel Openings & Acquisition: Drive HR activities during hotel acquisitions, conversions, and new openings. MANAGEMENT COMPETENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. o Analysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data. o Deductive Analysis-Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation. o Inferential Analysis-Using trends and analysis to predict or project beyond presented information, making business-related decisions on the basis of available data, forming recommendations based on interpretation of data. o Strong to expert SQL skills for both data extraction and for designing flexible data/ETL structures. o Experience in working with and designing snowflake data schemas with high volumes and high cardinality data in multiple operating environments. o Experience with different database and reporting platforms to create short term, medium term, and long-term reporting solutions. o Strong interpersonal skills and be able to work well with non-technical and technical audiences, clearly communicating project needs, risks, delays, and outcomes to all levels of the organization. o Strong desire to solve business problems using data driven solutions. o Experience working with high volume, highly complex data structures and/or web analytics data implementations are encouraged to apply. o Project management, project estimating, verbal and written communications, business and technical documentation. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. o Reading Comprehension - Understands written sentences and paragraphs in work related documents. o Writing - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Senior Director, Human Resources will deliver HR services that meet the needs of associates and ensure business success while complying with local regulations. This role involves advising regional and hotel leaders, managing talent acquisition, and ensuring compliance with HR policies.