Event Planning & Execution
- Develop and implement detailed plans for catering events, including event orders, pull sheets, execution timelines, staffing schedules, visual appeal and logistics layouts.
- Coordinate with sales representatives to understand event requirements and ensure all details are accurately captured and executed.
- Oversee the setup, execution, and breakdown of events, ensuring all aspects run smoothly and efficiently.
- Ensure all equipment, supplies, and materials are available and in good working condition for events.
- Walk event spaces with Sales Team before events to ensure everything is in working order and address any issues promptly.
- Communicate and collaborate effectively with the Sales Team, Culinary Team, and other departments involved in events, developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly. Including, but not limited to:
- Attend weekly BEO meetings to review all upcoming events, addressing concerns and needs to each event.
- Distribute Operations Plan revisions to key stakeholders when necessary.
- Advise Sales Team on any outstanding balances due post event.
- Collaborate with Sales Team on floor plans and event flow.
- Coordinate the need of cross-utilized products/equipment.
- Create eye-catching and innovative F&B displays in collaboration with the Culinary Team.
- Oversee quality, product levels, and inventory of Catering products.
- Facilitate the maintenance and repairs of Catering equipment as necessary.
Client Relationship Management
- Maintain strong, positive relationships with internal and external clients to ensure repeat business and client satisfaction.
- Conduct pre-event meetings with internal stakeholders to finalize details and post-event follow-ups to gather feedback and foster continued development.
- Work closely with clients to provide tailored solutions and address any concerns promptly.
- Act as client day-of contact for catering services.
Vendor and Resource Management
- Maintain communication with vendors to ensure timely delivery of goods and services.
- Negotiate pricing and contracts with vendors to optimize costs and quality.
- Uphold an active list of resources for client and internal operational use.
Operational Excellence
- Ensure compliance with local, state, and federal laws.
- Maintain a clean, safe, and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
Financial Management
- Develop, meet, and exceed monthly and annual catering operations budgets and plans.
- Analyze operational costs and inventory to maximize opportunities and minimize waste.
- Review all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Payable.
- Minimize controllable costs, including payroll and equipment rental, associated with the operation and strategize on revenue avenues.
Reporting and Analysis
- Report weekly and monthly operational performance to appropriate stakeholders.
- Analyze event performance data to identify trends, opportunities, and areas for improvement.
- Responsible for budgeting, forecasting and cost control (e.g., labor costs, food costs and profitability).
Social Responsibility
- Promote an inclusive and supportive approach within the unit.
- Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application.
- Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.
Team Management
- Hire, recruit, and integrate new team members, where applicable.
- Schedule appropriate staff levels in accordance with business level and budget.
- Approve weekly timesheets.
- Supervise assigned personnel, evaluate performance, and provide coaching and development, where applicable.
- Develop and implement training programs to motivate and mentor employees.
- Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
Other Responsibilities
- Perform other tasks as deemed necessary.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Don’t meet every requirement?At SSA we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Compensation and Benefits
- Full-Time, Exempt
- Final compensation determined by experience, education, and internal equity
- Flexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to
- schedule time off as needed within business scope.
- Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee
- premiums applicable.
- Participation in a 401(k) program with a 15% company match (eligible after one year of employment).
- Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following
- submission and approval of leave
- Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event
- (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing
- Parent Plan to extend above timeline
- Up to 5 days Paid Bereavement Leave
- $75 monthly cell phone stipend
- Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting
SSA Holdings, LLC. is an equal opportunity employer, committed to diversity and inclusion in our hiring practices. We believe a diverse team strengthens our impact, and we welcome applicants from all backgrounds.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the “Fair Chance Ordinance - Know Your Rights” document for more information. By submitting your job application, you agree you have reviewed the “Fair Chance Ordinance - Know Your Rights” document