Senior Director of Commercial Operations at Viken Detection

Burlington, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, Market Expansion, Go-To-Market Strategy, Pricing Strategy, Channel Management, E-commerce, Sales Operations, CRM, Pipeline Reporting, Forecasting, Digital Marketing, Brand Positioning, Budget Management, Cross-functional Leadership, Performance Analytics, Strategic Planning

Industry

Security and Investigations

Description

Description SUMMARY OF POSITION The Senior Director of Commercial Operations leads business development, market expansion, and commercial strategy across key product lines. This role is responsible for driving go-to-market execution, optimizing sales and marketing performance, and identifying new growth opportunities, including expansion into non-core markets and emerging applications. ROLES AND RESPONSIBILITIES Lead business development and market expansion initiatives, including new applications and industries Define and execute go-to-market strategies (pricing, segmentation, channels, positioning) Develop and manage channel strategy, including distributors, partners, and direct sales Establish and grow e-commerce/direct sales capabilities Oversee sales operations, including CRM, pipeline reporting, forecasting, and performance metrics Drive marketing strategy and execution across digital channels, campaigns, and industry events Manage brand positioning and marketing collateral, ensuring consistency and effectiveness Partner with Product Management and Engineering to align product strategy with market needs Build and maintain relationships with key customers, partners, and industry stakeholders Develop budgets and track performance against revenue and growth targets Lead and manage internal staff and external vendors/agencies Requirements Bachelor’s degree required; MBA preferred 12–15+ years of experience in commercial, business development, or sales/marketing roles 5–8+ years of leadership experience Proven success in go-to-market strategy, market expansion, and revenue growth Experience with sales operations, CRM systems, and performance analytics Background managing channel partners and cross-functional teams Strong strategic, analytical, and communication skills Experience in technical, industrial, or hardware-based industries preferred

Responsibilities

The Senior Director of Commercial Operations leads business development, market expansion, and commercial strategy across key product lines. This role focuses on driving go-to-market execution, optimizing sales and marketing performance, and identifying new growth opportunities.