Senior Director of Data Center Operational Reliability (Nashville, TN) at Oracle Risk Management Services

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

338500.0

Posted On

17 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MEP Infrastructure Maintenance, Operational Reliability, Incident Management, Building Automation, Vendor Management, End-of-Life Planning, Quality Assurance, Service Delivery Validation, Cross-Functional Collaboration, Capacity Planning, Technical Support, Risk Mitigation

Industry

IT Services and IT Consulting

Description

Summary: The Senior Director of Operational Reliability, Data Centers, is a critical leadership role responsible for ensuring the consistent, compliant, and reliable operation of all Mechanical, Electrical, and Plumbing (MEP) infrastructure across Oracle’s global data center fleet. This position has overall accountability for MEP maintenance in accordance with Oracle’s stringent standards and Original Equipment Manufacturer (OEM) requirements, while also partnering collaboratively with internal and external stakeholders to drive industry-leading operational excellence. Key Responsibilities: * MEP Infrastructure Maintenance: Lead the oversight and execution of preventive and corrective maintenance programs for all data center MEP assets, ensuring compliance with Oracle and OEM guidelines. * Cross-Functional Collaboration: Work closely with Vendor Management and Engineering teams to ensure appropriate equipment selection, timely adoption of OEM bulletins, and mitigation of potential risks. * Service Delivery & Validation: Oversee SCCS (System Capacity and Compliance Studies) and validate service delivery plans to assure operational capacity and readiness. * End-of-Life Planning & Quality Assurance: Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs for equipment retirement and refresh projects. * Day 2 Operations Management: Proactively address ‘day 2’ operational issues to prevent potential impacts on critical IT load, ensuring business continuity. * Incident Management: Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and supporting the build-out, integration, and monitoring of Facility Operations Centers across the Oracle data center fleet. * Building Automation & Centralized Services: Lead the Building Automation Operations organization and centralized service functions to ensure consistent operational standards and rapid response across all facilities. * Continuous Improvement: Institute best practices, foster a culture of safety, compliance, and innovation, and drive ongoing improvements in operational reliability and performance metrics. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities

Lead the global operation and maintenance of Mechanical, Electrical, and Plumbing (MEP) infrastructure to ensure data center reliability and compliance. Oversee incident response, building automation, and end-of-life strategies for critical infrastructure assets.