Senior Director, Operations Excellence at us.brinks

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Strategic Leadership, Productivity Improvement, Process Optimization, LEAN, Value Stream Mapping, 5S, Standard Work, Visual Management, Kaizen, Gemba Walks, Change Management, Stakeholder Management, Data-Driven Decision-Making, Continuous Improvement, Supply Chain

Industry

Truck Transportation

Description

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. We are seeking an accomplished and dynamic BGS and IMEA & APAC Operations Excellence Leader to join our team in Dubai, UAE. In this role, you will play a critical part as the Operations team, contributing to our ongoing success and strategic goals. As part of the Operations Function, you will be responsible to lead the design and execution of strategies that deliver world-class operations management, driving 3% year-on-year productivity improvement and embedding a culture of continuous improvement. Key Responsibilities: Strategic Leadership Develop and execute the Operational Excellence roadmap aligned with corporate objectives. Champion a culture of continuous improvement and operational discipline across all functions. Productivity & Efficiency Deliver minimum 3% YoY productivity improvement through process optimization and waste elimination. Implement world-class operations management practices to maximize resource utilization and reduce cost-to-serve. LEAN & Process Improvement Deploy LEAN tools (Value Stream Mapping, 5S, Standard Work, Visual Management) across operations. Facilitate Kaizen events and Gemba walks to identify inefficiencies and drive actionable improvements. Standardize processes and procedures to ensure scalability and consistency. Customer Satisfaction Improve operational processes to enhance service quality and customer experience. Collaborate with commercial and customer service teams to align operational improvements with client expectations. Change Management & Capability Building Develop training programs to build internal expertise in LEAN and continuous improvement. Act as a change agent, ensuring adoption of new processes and tools across the organization. Governance & Reporting Establish governance frameworks for Operational Excellence initiatives. Preferred Qualifications: Bachelor’s degree in Engineering, Supply Chain, Business, or related field; Master’s preferred. 10+ years of experience in operational excellence, process improvement, or industrial engineering within logistics, supply chain, or manufacturing sectors. Proven track record of implementing LEAN, Kaizen, and Gemba practices at scale. Strong analytical and problem-solving skills with expertise in data-driven decision-making. Excellent leadership, communication, and stakeholder management skills. Proficiency in English. Strong collaborator. Can prioritize. Manage tight deadlines. Additional Requirements: Willingness to travel domestically and internationally as needed. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously. Flexibility to work across different time zones. Continuously identify areas for improvement. Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.

Responsibilities

This role is responsible for leading the design and execution of strategies to deliver world-class operations management, focusing on driving a minimum of 3% year-on-year productivity improvement. The leader will champion a culture of continuous improvement and operational discipline across all functions.