Senior Director, Product Management at CNX

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

255000.0

Posted On

22 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, B2B SaaS, Product Strategy, Team Leadership, Mentoring, Generative AI, Roadmap Development, Cross-functional Collaboration, Product Advocacy, Business Acumen, Product Vision, Execution Facilitation, Stakeholder Management, Conversational AI, Digital Engineering, Data & Analytics

Industry

IT Services and IT Consulting

Description

Job Title: Senior Director, Product Management Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Location: Remote Concentrix is seeking an experienced Senior Director, Product Management to join our team. We are seeking a dynamic individual who has played pivotal roles in high-growth B2B SaaS startups, contributing to their success and even steering them towards IPO. The ideal candidate possesses a proven track record of making impactful product decisions in disruptive industries, showcasing strong product and business acumen. As a natural leader, you will excel in guiding and mentoring a team of senior product managers and designers, helping them achieve their professional goals. . You will work closely with our VP of AI and the Leadership Team to set product directions across various lines, ensuring quarterly roadmaps align with strategic priorities. Collaborating effectively with Engineering, Sales, Marketing, Customer Support, Operations, and People teams, you will drive cohesion and alignment across the organization. With a passion for Generative AI, you will serve as a dedicated product advocate from the outset, inspiring innovation and excellence. In This Position You Will Have the Following Responsibilities Shape Product Strategy: Develop and influence the long-term vision, strategy, objectives, and performance metrics for our products. Redefine Product Function: Overhaul and enhance the product function, clarifying its responsibilities, inter-team interactions, and growth trajectory. Facilitate Execution: Collaborate with cross-functional partners to establish effective collaboration models and processes that enhance execution speed and efficiency. Foster Alignment: Build consensus among product teams and cross-functional leaders through clear communication and strategic influence. Lead and Develop Teams: Inspire, coach, and mentor our team of Product Managers and Product Designers, driving their growth and performance. Drive AI Innovation: Guide the future use of core AI technologies in our products, impacting global customers and employees. Qualifications Over 10 years of experience in Product Management. At least 5 years of leading a Product Team in a fast-growing startup, managing teams of more than 5 product managers. Proven experience in scaling products from startup to over $100M in revenue. Demonstrated success in delivering a cohesive product vision and solving complex challenges creatively. Capable of acting as a player/coach, balancing hands-on involvement with team leadership. Collaborative and low-ego, valuing trust and open communication within teams. Skilled in attracting, developing, and retaining a high-performing Product Team. Proficient in bridging business and technical aspects to meet customer needs effectively. Empathetic towards writers, marketers, and business owners, understanding the nuances of creative content development. Strong leadership and communication skills, adept at managing stakeholder expectations across all organizational levels. Experience with Conversational AI products is advantageous. The base salary for this position is $ $205,000 - $255,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 03/02/2026 #LI-Remote #WFH Location: USA, GA, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Responsibilities

The Senior Director will be responsible for shaping the long-term product vision, strategy, and objectives while simultaneously overhauling and enhancing the product function's structure and responsibilities. This role involves leading and mentoring product teams, driving AI innovation, and establishing effective collaboration models with cross-functional partners to speed up execution.