ABOUT US:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Boston, MA. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.

WHAT YOU’LL DO:

LM Envision, LogicMonitor’s leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
We are seeking a visionary and execution-driven Senior Director, Systems & Process Tools to lead the strategy, development, and optimization of the platforms and processes that power our Sales, Marketing, and Customer Success organizations. This is a unique opportunity to own and execute the strategic vision for our GTM systems, process, data, and technology stack—positioning LogicMonitor for scalable growth and long-term success.
In this role, you’ll align business and data architecture with enterprise systems to support go-to-market execution, product lifecycle management, and digital transformation. You will lead cross-functional initiatives spanning MarTech, SalesTech, NPI, Salesforce, CPQ, CLM, Deal Desk, Program Management, Data Architecture, and Business Architecture.
As a hands-on leader, you’ll build and inspire a high-performing, collaborative team, ensure our systems and data infrastructure enable fast, data-driven decision-making, and actively partner with stakeholders to evolve and scale mission-critical tools. This is your opportunity to make a lasting impact and shape the future of LogicMonitor’s operational foundation.