Senior Director - Solution at WNS Global Services

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Procurement Solutions, Strategic Leadership, Transformation, AI, GenAI, RPA, Analytics, Solution Architecture, Client Engagement, Commercial Acumen, Operating Models, S2P Transformation, Stakeholder Management, Pricing Models, Talent Development, Supply Chain Management

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Senior Director – Procurement SolutionsCompany: WNS Global ServicesIndustry: Business Process OutsourcingLocation: IndiaReports To: Corporate Vice President, Procurement SolutionsPosition Overview:The Senior Director of Procurement Solutions is a strategic leadership role responsible for driving innovation, transformation, and excellence across global procurement operations. This executive will develop and deliver cutting-edge procurement solutions, integrating technology, strategy, and service delivery to create measurable value for clients and stakeholders.Key Responsibilities:Strategic Leadership & Innovation- Define and execute the global procurement solutions strategy aligned with corporate goals.-End-to-end responsibility for conceptualizing and building high-quality deliverables required during the sales cycle, including thought leadership. Typical deliverables include customized client presentations, responses to RFPs/RFIs, and proactive proposals.- Champion the use of AI, GenAI, RPA, and analytics to enhance procurement performance and customer experience.Client Engagement & Solution Architecture- Serve as the executive sponsor for key client engagements, ensuring delivery excellence and strategic alignment.- Architect and present innovative procurement solutions tailored to client needs, leveraging deep domain expertise and commercial acumen.- Build and maintain strong relationships with C-suite stakeholders across Fortune 500 and Global 2000 clients.-Ownership, responsibility and accountability for creating winning solutions individually as well as from her/his team members-Serve as solution architect for Fortune 500/Global 2000 pursuits.-Design operating models (onshore/offshore/nearshore), FTE & complexity frameworks, and digital/AI-enabled S2P transformations.-Lead competitive orals, workshops, and executive storytelling to articulate differentiated valueOperational Excellence-Manage stakeholders across functions that provide relevant inputs to the solution (pricing, technology, transition, etc.)-Ensuring already laid down processes are being followed, and should be able to introduce new processes to improve efficiency, win ability and deliverability of the solution- Monitor and exceed financial metrics, including savings targets, SLA adherence, and productivity benchmarks.- Implement governance frameworks and escalation protocols to manage risks and ensure client satisfaction.-The role may also include participating in consulting, diagnostic studies, and strategic projects; developing collateral; and leading or participating in client visits to various WNS locations.Commercial & Financial Ownership• Build detailed pricing and investment models ensuring margin thresholds and strategic competitiveness.• Drive governance for productivity tracking, SLA/fee-at-risk, and savings realization.Team Leadership & Development- Drive talent development through mentoring, upskilling, and performance management programs.- Promote diversity, inclusion, and employee engagement across all levels of the organization.Qualifications:- Master’s degree preferred in Business, Supply Chain, Engineering, or related field- 18+ years of progressive leadership experience in solution design, procurement, sourcing, and supply chain management.- Proven success in leading large-scale transformation and digital procurement initiatives.- Expertise in procurement technologies (e.g., Coupa, Ariba, SAP), analytics, and automation tools.- Strong commercial mindset with experience in solution selling and client engagement.- Exceptional communication, negotiation, and stakeholder management skills.Preferred Certifications:- CPSM, CIPS, Six Sigma, or equivalent procurement/supply chain certifications. Qualifications Master’s degree preferred in Business, Supply Chain, Engineering, or related field- 18+ years of progressive leadership experience in solution design, procurement, sourcing, and supply chain management.

Responsibilities

This executive leadership role is responsible for defining and executing the global procurement solutions strategy, driving innovation through technology like AI and GenAI, and conceptualizing high-quality deliverables for the sales cycle. The Senior Director will also serve as an executive sponsor for key client engagements, architecting tailored solutions and ensuring delivery excellence.