JOB SUMMARY:

The Senior Director of Workforce Technology Services leads the global transformation of workforce technology platforms across Universal Destinations & Experiences (UDX). This role is responsible for driving the modernization and optimization of Human Resources, Workforce Management, and Team Member Experience systems, including platforms such as UKG, SAP Success Factors, and other enterprise platforms.
As a key leader in UDX’s Core Business Applications domain, the Senior Director will partner with HR, Operations, Finance, and Technology teams to define and execute a strategic roadmap for global workforce technology. This role will ensure that solutions enhance scalability, compliance, automation, and team member experience, driving efficiencies in scheduling, timekeeping, payroll, and workforce analytics.

EDUCATION:

• Bachelor’s degree in Computer Science, Information Technology, or a related field is required.
• Master’s degree (e.g., MBA or related field) is preferred.

EXPERIENCE:

• 10+ years’ experience in enterprise technology strategy, HR technology, or workforce systems transformation.
• 5+ years leading teams in a large, global, matrixed organization;
• or equivalent combination of education and experience.
  Your talent, skills and experience will be rewarded with a competitive compensation package.
  Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
  Universal Orlando Resort. .
  Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios

Please refer the Job description for details